Get the rental location correct and do not change it!
Patty M.
Storagemax Boat & RV Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Round Rock, TX 78664
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
EXCELLENT SERVICE!!
Aaliyah G.The truck floor was not cleaned prior to drive off from the property; there was a sticky sauce/substance on the floor that my movers and I cleaned up that could have ended up on boxes and furniture and customers' shoes and houses. The newer cab was appreciated by driver and passenger. I am still thankful to U-Haul for usage of truck and reservation staff for overseeing the reservation process for customers.
Adele A.UHaul customer service was HORRIBLE. My Leander, TX reservation didn't happen because they didn't have my truck ready on time and didn't call me to tell me that until 10 mins before my reservation. Then I was sent to the Round Rock location which took over an hour to get to and another hour to reserve from a lock box location. When I called customer service asking if I could return the truck to the Leander location where I should've had my reservation in the first place they said yes absolutely. Once I got to the location I gave the man my keys and he said BYE and I was good to go. 1 entire hour later after returning the truck customer service calls me back and yells at me to return the truck to the Round Rock location after they already told me (and the front desk clerk) told me it was totally fine to drop it off at the Leander location. Piss poor customer service all the way around. I will NEVER recommend U-Haul and I am never using this company again. You've lost so many customers by treating them like absolute shit and screwing up reservations left and right. This company needs a huge customer service professional development training to learn how to treat people with respect and get your facts straight before yelling at paying customers and inconveniencing them.
Heather H.Stop switching our reservations to non uhaul locations!!! All of this could've been prevented had my original reservation remained the SAME! This location was of no help, truck was dirty.
ALEXIS S.