I was five minutes past closing and the man was still nice enough to take the key.
BRENDAN M.Trailer Rental & Towing in Rutland, VT at U-Haul Moving & Storage of Rutland
11 US Route 7 S
Rutland,
VT
05701
(Rt 7 & Cold River Rd)
(Rt 7 & Cold River Rd)
Services dans cet établissement :
Pour nous contacter
11 US Route 7 SRutland, VT 05701
(Rt 7 & Cold River Rd)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
One-Way and In-Town Local Rentals in Rutland, VT 05701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Inform customers that the vans are commercials vehicles and can not be on parkways and certain roads. Especially when they know the route. We got two fines for being a commercial vehicle and advertising on a parkway.
Avery P.- Rating:
- 2.0
Waited exssive time to return equipment. Returned transport one day earlier but was charged for an extra day. Returned truck with 3/4 tank and was charged for 4 extra gallons
Edward E.- Rating:
- 5.0
I think you need more help at this location. Chris was very helpful and courteous but was the only one there trying to do everything by himself!
Thomas T.- Rating:
- 1.0
Our rental agent neglected to tell us that we had to drive over an hour to pick up our trailer rental. And that she could not guarantee we would have a trailer on the day we reserved it for. She also said it was a five day rental when it was only three.
Katherine B.- Rating:
- 5.0
I can't think of a thing for improvement. Yet, I want to commend the young lady who waited on me. She was pleasant, upbeat and efficient. She spoke clearly and her instructions were clear. Such a nice experience.
Virginia G.- Rating:
- 4.0
Was great. Felt to me as if the alignment might be off a tad but it's a new truck and first time driving a newer truck. But overall was satisfied.
Adam W.- Rating:
- 3.0
I responded already and have had no response in return. We were given an old vehicle that was not road safe, multiple transmission and suspension issues as well as exhaust and steering. Your service agent in return simply agreed, that it was a vehicle with ‘many issues'. Totally unacceptable, and made the moving experience terrible.
Carrie B.- Rating:
- 1.0
I experienced the worst customer service today at your Rutland location. The lady at the counter this morning was annoyed, visibly preturbed, down right cold, and dismissive. I really wanted to take my business elsewhere and would have if i wasnt on a tight schedule. I was displeased with how your employee represented your company. When returning the rental later in the day...the same emplotee received our return...and again expressed a cold and unwelcoming demeanor. Our "thank you" was met by silence. We will think twice before bringing our business to this location again
Jesse K.- Rating:
- 5.0
Worker wear very helpful.
Keith S.- Rating:
- 5.0
I had reserved an enclosed trailer and when I went to pick it up. The employee on duty told me I had reserved an open one. That is not what I had requested.
Perry T.- Rating:
- 5.0
None
HAL S.- Rating:
- 5.0
Friendly and helpful customer service. The truck was clean and well-maintained.
DANIEL W.- Rating:
- 1.0
When I had an issue it was Impossible to get in touch with anyone at the Rutland location by phone, I kept getting routed back to customer service. Customer service told me a "manager would call me back" that never happened. Also marked unclean because there was a used face mask left in the vehicle. As far as customer service goes I talked to 4 individuals, 2 were unhelpful and rude, the other two were pleasant and very helpful.
Travis D.- Rating:
- 3.0
The staff did not seem to care about my returning of the equipment. Two of them chatted amongst themselves and I needed to excuse myself to get their attention. And then they didn't check in the truck, I got a call from U-Haul the day after I returned it asking where was the truck since it was due back.
Eric S.- Rating:
- 5.0
Easy process.
NANCI N.- Rating:
- 3.0
Vehicle was covered with ice and snow I had to spend 10 minutes just cleaning the snow off and ice. The tires were so poor in the basic North Country weather that I wasn't even able to get it out of my driveway. I called and told them that I had to hire somebody to get out of my driveway I never got to use the U-Haul. I finally got out of my driveway and returned it after the time that I wanted to use the vehicle because the landfill was closed. I will never rent another vehicle from you all. I feel it would be important to obtain a refund so I never got the use of the vehicle. I called your customer service and asked for assistance and it was very poor.
Robert L.- Rating:
- 5.0
All was fantastic thank you
Terrence L.- Rating:
- 5.0
Friendly and fast
LAWRENCE M.- Rating:
- 5.0
excellent customer service
Matt J.- Rating:
- 5.0
Truck was not cleaned
timothy H.- Rating:
- 5.0
Easy drop off.
Daniel G.- Rating:
- 4.0
Parking
Michael H.- Rating:
- 5.0
Great customer service
Bruce B.- Rating:
- 5.0
Very happy with the service I received, but it would have been nice if the snow / ice had been cleared from the windshield for me when picking it up since there was no brush or ice scraper in the truck.
Chris C.