Trailer Rental & Towing in San Antonio, TX at U-Haul Moving & Storage at San Pedro

7381 évaluations

5810 San Pedro Ave   San Antonio, TX 78212
(@ Basse Rd S Of Lp 410)

(210) 731-2800

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(210) 731-2800

5810 San Pedro Ave
San Antonio, TX 78212
(@ Basse Rd S Of Lp 410)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Location de remorque

One-Way and In-Town Local Rentals in San Antonio, TX 78212

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

Évaluations des clients

- Cote moyenne des clients

7381 évaluations

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Évaluation :
3

Assistance with hitching

Shalon W. 
Rating:
5.0

Great Help and Very Professional!

Claude E. 
Rating:
3.0

Never told me about charges when returning after hours yet told me it was fine.

Adam S. 
Rating:
1.0

I selected the self-check-in option so I wouldn't have to deal with anyone and I could quickly go about my day. This did not happen. Instead, the uhaul location required I find my key in a lockbox to which I had no code. This required me to track someone down and have them tell me I had to go inside and speak with someone else to get said lockbox combination. I wasted roughly 30 minutes waiting in line because there was only one attendant behind the counter. When I did reach the front, the lady told me not to use the app and instead took care of it herself. Completely defeating the purpose of what my goal was from the start. I ended up getting my truck about an hour after I originally intended to receive it and did not receive a discount for this. I am going to go out of my way the next time I need to move to NOT use uhaul. This was a terrible customer experience. So, what can you improve? Ensure your employees understand the self-check-in process and have them run through the process, step-by-step to ensure accuracy. I might expect this disaster of an experience from a mom and pop rental shop, but not a nationwide corporation.

Joshua M. 
Rating:
5.0

Rental trailers are in safe working conditions and awesome techs that know how to properly secure the Rental to your hitch for a safe trip

Anthony E. 
Rating:
4.0

But it was a Sunday and they were under staffed. Matt was excellent.

Daniel R. 
Rating:
1.0

Speak to your customers with respect and answer any concerns instead of being Rude or not explaining process. And verbally advise of an after hours fee, don't charge double for services.

Gilbert G. 
Rating:
5.0

I waited a bit when I arrived but that's okay. The rest of the process went smoothly. All good! A very positive first time experience!

SUSAN MARIE P. 
Rating:
5.0

I had an extremely horrible experience with Uhual and outside of how amazing this location was I will never in my life be using UHUAL EVER AGAIN!!!

Brittany M. 
Rating:
5.0

Keep doing a good job guys

ALFRED C. 
Rating:
5.0

All of the employees were very helpful resulting in a good, fast and easy move. THANK YOU

James H. 
Rating:
3.0

Trailer came unhooked during drive from my 20ft U-hual.

Magan L. 
Rating:
2.0

The person behind the counter was rude. I refrain here from using a derogatory term here. I think you know what I mean. He was the only rep behind the counter & I was the only customer. The name on the receipt is Edgard Miranda. I don't know if that is the rep's name He needs some counseling or discipline.

Dennis M. 
Rating:
1.0

Took over an hour after arrival waiting in line to pick up the trailer. Was billed for TWO days even though I had returned the trailer that night on the lot after closing.

Anthony C. 
Rating:
2.0

I had a reservation and Matt who assisted me at the counter would not take my information just my name. He was argumentative when I asked about extra days on a one way rental, he would not listen that I made the reservation and paid for extra days. NOT ONLY UNTIL he pulled up my reservation did he see that yes I PAID FOR EXTRA DAYS. Customers choose to do business with UHAUL and our normal location on Jackson Keller @ Loop 410 did not have a trailer so that is how I ended up at the San Pedro location. I called the manager but missed speaking with him; I was so upset that the young man who hooked up my trailer went and got the card so I knew who to call and speak with. I will never go to the SAN PEDR LOCATION AGAIN.

RITA T. 
Rating:
3.0

I waited 45 minutes (even though I checked in on line) to get my paperwork and get a motorcycle trailer. Grossly understaffed and allowed pushy customers to jump the line for returns.

James S. 
Rating:
4.0

The truck was fairly clean but had a strong odor of smoke in the cab. Also, significant damage was missed by UHaul and caught by me. The location should verify trucks fluid levels, windshield wipers and tire pressure after each turn in before next customer picks up. My truck had low tire pressure, and no windshield washer fluid, and the windshield wipers were in such poor condition that they were ineffective and I need to address all of these items my making personal purchases instead of UHaul caring for the truck and future the customers. I would hope each location checks such items and has simple things like a tire gauge. If certain safety checks, etc are not required and standard at each location, UHaul should address that and make it a requirement. The location was also out of rental furniture pads, they could have opened a pack that was for sale and turned it into rental items for me, but did not.

Tate G. 
Rating:
5.0

David is a really good at his job he's always helpful and helps expedite the process better then the other guys

ROBERTO A. 
Rating:
4.0

Actually everything was extremely nice and pleasant. All was very quick and the truck ran very useful

Gerald R. 
Rating:
5.0

So, don't use Perrin Market. We were to get our truck at 630. They had 6:00, open on their door. Couldn't check in cause for some reason it didn't work. 1 hour and 4 phone calls later we finally got a truck. 15 ft is way too small for 2bdrm apartment. The 20 ft barely fit it all. Their dimensions are way off.

Deborah B. 
Rating:
1.0

I would first like to say I believe I am due the $50 guarantee for equipment unavailability. Also the original location I scheduled my pickup (Goin Postal on stone oak) would have received a 5 star rating for their efforts in trying to accommodate me. It was like night and day dealing with them and this San Pedro Uhaul moving and storage.

Manuel L. 
Rating:
2.0

Improve customer service. Try to give the customers a good deal for what they need instead of trying to make a bigger sale. I was sold a one way truck instead of an in town truck. I didn't know that existed, other wise I'll request that service. When at the desk the clerk rushed up to finish my order so I don't have time to ask for the in town service.

JUAN C. 
Rating:
5.0

General Manager Daniel De La Cruz and AGM Matt were outstanding in sorting through my complex reservation and getting me on my way in a relatively short amount of time. Their customer service was amazing and should be commended. Thanks, H Barrera

Hector B. 
Rating:
5.0

Great service and accommodating to our needs! Customer service is alive and well with U-Haul.

Adolphus S. 
Rating:
3.0

The employees behind the counter seemed irritated with everyone. Outside help was great

DAVID B. 
No reviews have been submitted for this location.

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