It was a very bare bones location with only 1 U-Haul van available for rent. I was charged for CDW even though I declined it when making the reservation online. I had originally made a reservation at another location, but then had to change it to this location because the van I had reserved was no longer available. I specifically told the person at this facility that I wanted to decline the CDW coverage. It was still put on my contract. I didn't have a chance to review the contract before signing it because I was only shown the screen on the cell phone that allowed for my signature and nothing else. There was no attempt to review the contract before I signed it. Having to do the entire contract on a cell phone app which was all this facility had was not satisfactory.
Bart H
Chevron
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in San Leandro, CA 94579
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The person at the pickup/drop off location was amazing Super helpful Super friendly the van I rented was almost new very clean and easy to handle can't say enough positive things about this location
Michal MI didn’t like someone was parking the space l was supposed to park when l finished my job done.
Shinji NNo professionalism at this specific store over charged me. Will never recommend Chervon 15201 Washington Ave, San Leandro CA location.
may sEverything was good except the check out there was an issue with the return fuel . I was charged 48 dollars for 32 miles after bringing this up a refund was generated. But ran into more issues. I was charged 128 for the rental paid the amount and was told that I would be reimbursed
Milton C