it smelled a little but it went away after having it for a while. Good service from the staff.
YVETTE L
Stars & Stripes LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Savannah, GA 31415
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Check in process was easy and the young lady was very pleasant...
Jennifer HThe price for a 20’ was more than I expected but was a really nice truck. No problems at all.
ROY BBetter customer service .He was so rude for no reason He try skip me and take another customer in front of me til that customer was like no sir she was patiently waiting I will not skip her and I think it was because my color. They over charged my account. He changed my reservation 9am-6pm and I Didn’t get the u/haul til after 11 & I supposed turn it in 10:30 the next day but end up finishing early and took it back at 6:43 pm the same day and He still charged my car as if I turned the u haul in late . I will not recommend!!
LATESHA RI am glad this was not my first move with uhaul before because this would have been a frustrating and disappointing rental experience. The representative did not show up until an hour after opening hours started and the number listed in the window to call for help was not answered and led to a voicemail box that was full. Once I got up to the counter I had to wait another half an hour for my vehicle to be prepped and checked in. Due to this delay, I was not able to return my vehicle within business hours as planned and had to do a self-return after hours. When I tried to complete this return online, the system told me I didn’t have any active rentals (since my current one was supposed to end at 5pm earlier that day.) As I was taking pictures to verify my mileage and gas gauge I noticed that I had been charged an additional $180 that I was not expecting. When I got ahold of someone at the shop later that week I was told I was charged this because I went 400 miles over what I actually drove in that day and had returned the vehicle without filling up the gas. When I pointed out that neither of these charges were accurate, with photographic evidence, I was told that I was a liar and that the vehicle gauges did not reflect my pictures. The representative would not verify the vehicle number/license plate when I asked, in case they had checked in the wrong vehicle by mistake. Please note, I had been charged for the additional miles and missing gas PRIOR to my return of the vehicle. I was told to send my pictures to him and he would talk with corporate and get back to me in a few days. He did not. Thankfully, when I called corporate myself I was able to get this sorted with uhaul.
Emily G