Their was no appliance dolly in the vehicle or on site and the key was not left in a lock box upon arrival where it said it would be located for self pickup causing us a 3 hour delay in moving. This was a large move and the entire process was stressful having to play phone tag with U-Haul customer service rep to address this issue.
Derek W
Kilpatrick Tires & Carwash
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Slidell, LA 70461
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisDid not have the size truck I reserved and didn't notify me until the day before. Provided a truck half the size which means I'll have to make another long distance haul. This is the not the first time I've been notified after the reservation was made that there's a problem and it's too late to change plans. I won't be using uhaul again. I need a more reliable service.
Phyllis JThe place was a dump. Marijuana smoke and very scary to drop off. Did not receive details of drop off for days. DO NOT GO HERE ALONE!
Tawna DHorrible to pick up from. U-Haul was full of stuff. Showed up and no one was there to help. Had to call someone almost an hour later. Would not recommend.
Kody LI don't even know where to begin. This place was like an old run down shack with a couple of U-Haul trucks parked out in the front yard. There was a man who walked out not saying much. I told him I was there to pick up the 15 foot truck. He threw some blankets in the back and gave me an appliance dolly instead of a hand truck. No instructions. I took some pics around the truck and interior including the dash while running and I was off. Quite a surreal experience.
Joseph G