The rental process was smooth and easyMartin M.
Trailer Rental & Towing in Staten Island, NY at Valley Gas Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Staten Island, NY 10309
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The truck had a bad odor like horse manure. There were also rocks in the back of the truck. The place did clean out the truck but the smell did persist and because the truck had to be hosed out delayed the move.Frank C.
Attendant extremely friendly and professionalantonio H.
Great customer service. Easy to book and ready at the reserved time.Anthony C.
Had a great experience. John was friendly and helpful. Very smooth and seamless.Lindsay M.
Great serviceAsghar P.
the man at the counter put the Wrong Info on the contract / the Wrong drop off point & had NO IDEA How to hook up the tow dolly !! i have hooked up my share so i knew what to do.Don C.
I reserved a 24/7 pick up and showed up to get it and was unable to access. Location also didnt have ordered supplies including dolley ans pads. Ill never rent w uhaul again.Jacqueline B.
Put people there to fix the trailer for customers. Customers don't have to fix the trailer them self. And the guy there has to let customers know what they getting them self into, I mean the contract. He don't have to sign it for themSETH M.
Best service. Thank youAbdurasul V.
truck was spotless people that work there are greatanthony M.
Everything was ready on ArrivalDennis M.
Customer checks truck before leaving and informing attendantPhilip P.
Woman who was working counter was as pleasurable as a root canal. Would have fired her if my employee.bob S.
for the second time in a row, UHaul cheats with the amount of gasoline. when I took the car, the papers indicated more than actual amount. just $10 difference, but still. I have no time to dispute, but it's not fairDennis S.
Have the kind of person that rented me this van at every location,nice and professionaljoe C.
The location was great. However, my terrible experience came from uhaul logistics. At checkout I was told I could rent a dolly and when I picked up the truck there was no dolly AND my pickup location did not even offer any. It was a huge inconvenience for me. I should never have been able to checkout a dolly online if my location did not have one. Btw I waited on hold with uhaul costumer support for 1 hour. Really not ok. I give the location 3 stars and uhaul 1 star.Vincent S.
I usually use the Bay Street Location. Always a good or excellent experience. Valley gas not that my equipment wasn't working but didn't even bother checking to see if all was good or give a little help at least line me up to connect trailer to my van.Domenick C.
I had contactless pickup setup but has to wait an hour for shop to open up because uhaul was not ready and parked for me to pickup like stated in reservation. Truck and move went great, excellent truck for move. When i dropped off it was very hars for me to contact you to inform i was going to be late to dropoff i hope i wasn't charged extra for that. Thank you for your service.ANTHONY C.
Good service helpful staffjohn M.
I rented trailer one day and returned same day and no one in the office they were close ,three days later someone called me and he said when you return to trailer, I told him I did same day ,, he said ooo sorry our mistake , next day I saw my credit information show they charged me three days ...Ahmet N.
I needed moving blankets and when I made the reservation on line I requested them. When I got to the location they do not have any blankets ever. Very disappointed.Jerry F.
Stop lying, cheating, and stealing.Aharon R.
First, my on line reservation was not displayed in the locations computer. Others were present with the same issue. Counter person reported this often happens. Second I am on the road and I get a text to inspect the vehicle? I open the file and see the current pictures and compare them to the truck rented. The last I did not agree with and noted 2 large chips on the front engine cover. I hit OK and I was asked to upload a picture. I went into my camera and took the picture and tried to return to the app which reported it timed out already. This needs to be fixed, it should be done before I move the truck. Third, your mileage charge is ridiculous and will use Home Depot in the future. Cheaper mileage, short rate fee, military discount.Louis T.
Personnel were very respectful and helpful. Renting a I haul from them was very easy and on time. Thank you and I will be backJohn O.