The truck was filthy I hit the tow hitch because it was sticking out and the man said, well that's what insurance is for, very nonchalantsharon D.
Trailer Rental & Towing in Tampa, FL at Selective Autos Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Tampa, FL 33604
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 2,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Friendly service. Quick. Same day rental. Would rent again from them!Rafael H.
Servicer was rude hours were inaccurateLauren B.
Called to ask about dropping off my truck after busting my neck all day moving and was told that the owner of this location doesn't work for Uhaul and then hung up on. It was really great sitting in the vacant lot behind what I assume is a dump or a u-pick-it scrap yard littered with used condoms that they pass for "selective autos" and having absolutely no service provided by the business. I would recommend Uhaul not working with this business in the future. I am going to go out of my way to spread the word about how lousy the customer service was at this location and with uhaul in general.Scott S.
Nobody was there, there was no drop box, no signage, dirty and uninviting lot. Terrible.conner W.
Beware - this place has a computer system that cannot handle rentals. Beware - this place overcharges for a cleaning fee when it is returned clean and swept out. Beware - this place will also overcharge you for gas when you already returned it filled up as when rented.Jessica Erin B.
Nothing you all were great to work with me. Thank you so much.Cinda C.
orderd appliance dolly and half dozen blankets, they did not have them .pick location was changed last minute.Robert V.
Cargo had an couch inside.Roberto R.
We reserved a 10' truck, and were sent to the Dreams Banquet Hall business (11106 N 30th St, Tampa, FL 33612), which holds U-Haul trucks. We were scheduled for a 10:30 am pickup, but called there ahead to let them know we would be about 2 hours late, but did not get a response. I waited there for over 2 hours on a very hot day, as the business doors were locked, though the sign said open, and their business hours posted were 9 am to 7 pm. I waited because I thought they were at lunch. I called U-Haul, and they were unable to reach anybody associated with that place. We lost most of our moving time because of this. Everybody else at U-Haul was so helpful, but we were definitely not happy with that location. At least they could have posted a sign that they were closed, and contacted us. By phone, we were then referred to the place on N. Nebraska Ave, which was fine.Gerald F.
If I put the return zip code as different from the pick-up zip code, you should make it more clear that I have to return it to the pick up location if your system determines it that way. I would not have picked it up in that location had I known I was going to have to drive across town to return itAlex Y.
Give correct information so customers do not have to pay an additional $40 for an extra day that they would not have had to pay if you had provided the correct information or a written contract/paperwork. Provide written paperwork with details of the rental. If you say â€œthere will be an email sent to you in a minuteâ€ then send the email with the information.Laurie H.
Personnel was nice, site was run down.david C.
Most deplorable uhaul experience I have ever had. I will be reaching out via email and phone call. This location doesn't even exist. Sure, it's on google maps.. but lucky motors is at 5810 N Nebraska Avenue Tampa 33603... not at 5810 N Nebraska Avenue under the business name lucky motors... so someone is either using someone else's operating name.. or Uhaul is just incompetent in terms of addresses and business names. That is not really my issue to pander over. The fact of the matter is lucky motors is at 5810 N Nebraska not 5916 N Nebraska. So how can you drop off at uhaul at a business not listed to a physical address? You do not. I reached out to the owner of said drop off...and he told me no one there speaks English, to drop it off by the fence, down the alley and leave inside... I've used uhaul.many times and I have never had an experience like this. Mind you, at my pick up location, they said "5916 lucky motors does not exist at all from what we see on our program...but it's on our drop off website @uhaul.com...so it should be ok. It wasn't ok. Do not select this location if you would actually like to be able to stop your truck off.. not drive all over town incurring extra miles and now seeing he is trying to charge me an extra day fee due to their incompotence and also my inability to interpret " go down the alley...there is a green fence, no one that speaks english, leave the truck outside." As actual directions!! I have never done a review of a business as I do not want to negatively impact someone's life and job... but due to the nature of this situation, it needs to be addressed in a world of computer automation. If you cannot perform your job correctly a computer will do it for you.Chelsea R.
Nothing great serviceJack F.
I was given wrong info by customer service as to where pickup was.I have an outstanding dispute that still is unresolved after 4 emails to your customer service department. Please help resolve the issueken G.
need to check overall maintenance of vehicles before rent out to customers.... there were no head lights and no windshield washer fluids... was late for arrivals due to no headlights to drive at night.Meng Y.
You need to have a dolly for customers to be able to get there items on and off the truck, please and thank you again for everything.SHARVETTE O.
The location is way too small for renting and returning a 20ft Uhaul. Dropping it off was a nightmare! It's a small dealership with a lot of cars so the front entrance cannot be used for returning trucks. They don't tell you that until you've already attempted to come in the wrong way. I then had to back out dangerously in traffic on a busy highway to turn back and go down a hidden "dead end" back entrance that was crowded with vehicles everywhere, which made it difficult to park the Uhaul. It was extremely frustrating to deal with after a long day of moving! I would never recommend this location for anyone!Gary H.
Have a bigger Uhaul sign out front of the business so that future customers will not pass by it as easily as I did.JOYCE D.
No improvement necessary. The agent went to great lenghts to make our move the best possible. He was very efficient and professional at all times.JANET B.
Excellant service. Friendly, fast and helpful. Recommend highly!Kathleen V.
KEEP UP THE GOOD WORKMAURISE P.
Wow, they were wonderful to work with! We had to postpone our pick up time for 2 hours and even though they had plans to be somewhere else they stayed and took care of everything. I would drive out of my way to use them again. carolpcarol P.
Great staff,will rent here again when needed and recommend to my friends and familyjeff S.