Associate displayed negative attitude due to missed appointment by mistake. Store did not have adequate tools to rent(no floor dollies) had to buy for 60 dollars at depot.Artis W.
Trailer Rental & Towing in Tonawanda, NY at U-Haul Moving & Storage of Tonawanda
Pour nous contacter
Tonawanda, NY 14150
(On old Kenmore Ave; Between Sheridan Dr and Grand Island Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Tonawanda, NY 14150
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was re-located 4 times. Truck size was changed twice without a courtesy call. Given the wrong pick-up time 3 times. The experience with uhaul was horrible. These comments refer to U-haul in general. NOT the Tonawanda location in particular.Melissa W.
This location was able to get me a truck after I showed up to the original location that I was supposed to pick up from, but they did not have my truck ready after I set this up 2 weeks prior. The original location was EcoMart on Elmwood, which was absolutely infuriating that they never even thought to call me that the customer prior to me did not return the truck on time. He just told me to go to the Kenmore location and they handled. Thankfully they were able to!Brian J.
I was 20 minutes early for my pickup, followed the online instructions for my pickup. I had to wait 45 minutes to be verified for my online "touch less pickup" then had to go into the store to wait in line to get the keys. What's the point of reserving everything online days in advance to avoid personal contact and save time?. Literally took over an hour of my 4 hour rental to get the vehicle. Either don't offer an online check-in service or figure out a better way to determine eligibility. I shouldn't stand by the uhaul waiting for verification if I gave all of my information days in advance.Aaron B.
There was no customer service. The employee was on the phone the entire time and didn't even greet the customers.Zachary P.
Ryan is the manBrandon G.
Got charged for using the dolly when we didn't. They use the cheapest ties to tie them, and/ or it wasn't secured properly so when I took a sharp turn the dolly went flying and now I'm charged because of their faulty system.Clare C.
It was quick and easy but when returned truck she couldn't tell me when my card would be reimbursedLori T.
Super easy and reasonably priced.Eric L.
The truck I rented leaked oil on my driveway which I didn't see until I got home from returning the truck. Not so excited to now have an oil stain on my driveway. Suggested improvements: fix trucks that leak oil so more driveways don't get ruined. Staff and location were nice and easy to work with- no suggestions there.Nicole S.
Trailer was dirty, the girl that took care of me was very to the pointJohn W.
Truck was fine. Also no wipers. Both were ripped.Mark W.
Great group of people working at this location. They made the pick up and drop off really easy. Cheers to them.Kevin M.
The surfaces of the truck appeared to be clean, however, the smell of cigarette smoke was overwhelming. It seems like this truck wasn't properly cleaned prior to my rental.Lisa B.
I was able to move everything I had to move!!!Michael M.
Still haven't received my money back from my rental and its bin 5 days since I returned it also had to rent another one and still haven't recueved my money for that one either like what the actual fuck I need my moneyCassandra W.
Quick, friendly, professional service!! They made my stressful day a little easier! Thank you to the team at this location!!laurie S.
easy processMichelle S.
Was charged for 4 days when only used for two. Was told they will refund me one day and the other will be for the late fee. The late fee per the contract is only $20 and the fee not refunded is $29.99. Refuses to give me the refund. Very disappointed and don't think is legal to charge me for something that i didn't use.Jose P.
USB phone chargerWilliam M.
Nothing. Keep up the good work.Edwin M.
The owner and all of his staff are the very best. Love doing business there.John H.
Other than the cabin of the truck reeking of stale cigarettes, rest of experience was on par.Matt W.
Customer service is outstanding. Never had a bad experience at this facility.Sandra P.
Nobody likes moving & are usually stressed out before even renting the truck. When dealing with Julio you cant help but leave the store in greater spirits and a smile. Such a great guy and staff, highly recommendedMelissa W.