Have the goods I booked in house. I had to buy a lock at another location, Did not get a wheel cart as requested, did not have any blankets as requested. Booked several weeks out so should not have been shorted upon pickup.Anthony S.
Trailer Rental & Towing in Toronto, ON at Basso Lounge
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Toronto, ON M5A1S8
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 8h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Toronto, ON M5A1S8
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The gentleman helping me out was really cool. Helpful and soft-spoken.Boris M.
The location was unorganized and understaffed. We arrived at the location on time for our pick-up, and had to wait an hour before we were served. Very stressful on moving day!!Graham M.
The truck and the staff were great, however, it took over 45 minutes to pick up the truck because the poor soul had a lineup out the door and was the only one working - and I don't think there was anyone more qualified to do the job, this guy seemed on it. I pre-booked the truck for a 9:30 pickup to time it to our elevator rental etc. which all couldn't be shifted last minute. I don't know if I'll book with U-Hual again.Nick T.
Pleasant & Professional experience from Sam & Derek! 5 Stars!!!! I originally booked a van and was convinced by Derek to get 10' truck to save on trips. Although I was nervous to drive the truck, Derek allowed me to test drive it first. So happy I got the bigger truck as I only did 1 move trip. I was incorrectly invoiced and Sam had not only adjusted it but he discounted me for the inconvenience. I would rent from here again and highly recommend it to everyone.connie N.
Long lineup. Waited over 30min in line to find out the 26feet truck I rented was not there. Pickup time was 9:30am but I requested 8:30 at a location near my condo but it got switch to this downtown location and didnt get my rental truck until almost 11:00am. I booked my elevator from 9-12, I didnt get back to my condo until 12pm because the truck they gave me was less than 1/4 tank left. I had to pay money to take the slots from another resident for the elevator. I returned the truck with the same amount of gas that was given to me but got charged a 15$ fee for gas. Unacceptable. Uhaul need to learn how to managed properly. The guy working at this location however was really nice and apologize for the delay but because of the late pickup it mess up my whole date.Johnny N.
Overall a poor experience with this UHaul location. The staff was smoking when working which I am not comfortable with.Joenathan H.
Not all equipment was availableeric R.
Well done speedy serviceigor S.
Best dealership so farSpencer L.
Why I got charge higher amount on my visa than my invoice. No explanation whatsoever for the difference in charge.TANT T.
Just keep doing it the way you dosteve N.
Great and quick serviceAshli B.
I was overcharged for mileage and was suppose to receive unlimited mileage for the duration of the rental.Mike K.
Derek was very nice and was a good representative of U-Haul The track was well kept clean and easy to drive. Thank you very muchColette A.
Outstanding service and great prices on truck rentalsSamuel M.
very Friendly and fast service thanks.JOSE M.
Attendant was extrmely courteous and helpful A great experience!Jennifer B.
I did not get a walk around of the condition of the vehicle, or clarification of the km is that still a thing you do? Otherwise great!CHRISTIANPHILLIP S.
Develope your website firstSNEHITH K.
Great experience.Bill B.
Best location so far , dealer was outside with an I pad did the rental and I was on my way in record time, fastest uhaul rental process I've been threw great workDaniel M.
Added extra fees that were previously declined, tried to charge extra fuel and marking down that the vehicle was returned with insufficient fuel which was not true. Generally unprofessional.Sean K.
I was charged more than double the amount, I was supposed to charge less than 100 but I don't know why they charged too much amount on my credit card. That's not acceptable at all as the agent whom I spoke over the phone suggested me that I won't be charged for the extension. But I can still see the charges on the account. That's a lot of chargeTushar J.
The rep was not using any mask, it took 1 hour to get the truck, and there was just 2 person before me. They also did not had the equipment we reserved (furniture dolly)Ruan K.