I gave a time that I will return the truck I rented, but things weren't smooth with the moving so I got delayed around 3 hours. And employees from the Uhaul HQ kept calling me and demanding that I return the truck because some other customer booked the same truck and I am delaying him and one employee was so rude with me and wasnt listening to what I was saying and eventually hang up on me while yelling, I kept asking for his name to report him but he didnt give it, if you can check the recorded phone call you would know that I was in the wrong, he also threatened to block me from Uhaul because of this.
Omran F.
Shawarma Palace
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Toronto, ON M6E2M3
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Vos précieux commentaires nous aideront à mieux vous servir.
In my first time renting a van was very frustrating and disappointing. On November 26th, I booked an appointment to pickup a van on November 28th in MA Starbank - 1736 Eglinton Ave W, Toronto, ON M6E2H6 at 4:30pm. However, when I arrived at that place there was no van. The Arman, who is responsible to control the U-Haul on that location said there was a problem in the system, and nobody did the reservation for me. He recommended me to go to next U-Haul location in 231 Livingston Ave, Toronto ON M6E2M3, where I could pickup a van just because it was available at that moment. For me, it was unacceptable because if I booked in one location it should have what I booked. In addition, I organized all my day and conciliated with my work, so there was any possibility to not find a van today and It was very cold today. So please review all reservations before because it was very sad. The problem was not in Shawarma Palace, but the messy you U-Haul did with my reservation.
Andreza P.First location I went to accepted my booking but was closed so I had to get across town to another location which was a waste of time
Cephas S.It was a perfect fit
Adegoke O.driver door key did not work. had to enter cabin from passenger side.
ANDREW S.