Provide further notification for missing trucks. We paid a guarantee fee to ensure a truck was available, and it was not. No other trucks fo the requested size were available, so we had to choose a smaller truck and make two trips. The truck was inevitably returned late, the employee said we would have to choose between the guarantee fee and the late fee, and instead we were charged an entire extra day for it. Now have to contest these charges and waste everyone's time.Stuart M.
Moving Truck Rental in Toronto, ON at Shawarma Palace Express
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Toronto, ON M6E2M3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Rental was fine except UHaul corporate office changed my pickup location on me last minute which quadrupled my distance fee. When I called they refused to refund even a partial amount. Pretty disappointed as I was happy to be flexible but shouldn't have had to incur the extra costs. I will be warning friends and family about this if they are thinking of using U Haul.SHAWNA W.
Great service by the guy there!Matt R.
The gas level wasn't properly measured before me, so I was charged for bringing it back with not enough in it when I had refilled it to the same level. Fortunately I had photos before and after to prove it! Also the truck I had had a loose right mirror which made it extremely dangerous on the highway because I needed the passenger to tell me when I could change lanes. How could such a truck be allowed on the road? If I had been driving alone it could have been much worse.Martin Z.
Friendly customer service. No hassles renting and returning. Equipment in great condition (rented a trailer).Grayson P.
Excellent customer service! Totally recommended!!Oscar C.
I would like to compliment the owners of this location. This was the 1st time I have rented a U-Haul and found the interior to be incredibly clean. The front cab was spotless (seats, floor, etc.) and so was the rest of the truck. Would highly recommend.GAVINJOHN C.
He went above and beyond with helping me park, explaining where the nearest gas station was, and dealing with my time stresses. Thank you so much for the fantastic service.Tracy D.
I called customer service and waited for 1 hour for answer. I slept inside the truck in the mall parking lot for a whole night and it was what customer service offered me ! It was one my worst experience ever.MIRPOURIA Z.
Service was quick and easy, and return was simple. Got my Uhaul for the requested time frame. Great experience!Gabriel E.
The customer service representative I dealt with on the phone was extremely helpful, polite, and composed on a very stressful day.David E.
It would be nice to have more one-way truck optons.ROBERTR P.
$29.95 is for a day rental. In the past if you were asked what time you will be back and you were later than the time, there was no additional charge. I was not informed of the $50.00/hourly charge if the van did not arrive back to at that approximate time. I have rented from other U-haul locations and this was the first time I had to pay if the truck did not arrive on time. Had no idea the policy changed. Terrible business practice.Dave B.
Just continue with the friendly service.Jesus P.
clean van and be flexible with return timings, have a buffer time.Sanket M.
Great customer service. The staff was very helpful and very accommodating with all our queries.Pawan S.
Just keep up the very friendly service :)Jesus P.
The man who was on site (I can't remember his name) was an outstanding help. Five stars for him. Best uhaul experience I've ever had and I've moved a bunch.nadia K.
2 days before my U-Haul they cut my rental hours from 6 to 4. They told me I would receive a 21$ discount If I replaced the gas I used before returning(i added more) but never revived the discount. Very unimpressedCASEYHEATHER MAR H.
The operator was amazing, everything was good , the way i requested. The operator was very helpful and clear of all expectations. I will definitely recommend it. Keep the good work.abuzeid Y.
It's very good service and you can trust very nice person who assisted us. Thank you for your help we really appreciated thank you ðŸ˜ŠðŸ™Dante D.
The man who was working was very helpful and really great!Ari C.
There was an issue with the key pick up/drop box. The uhaul computer system messaged me to pick up the key at â€œ1808 Eglington Westâ€. It was not there. There was no lock box on the front of the store. The onsite agent was great and showed me the key pick up/drop box location in the uhaul parking lot area. Please change the computer message with updated info.Kurt S.
This location of UHAUL is excellent and the service provided by the person in charge was awesome. He was very friendly and professional.haris A.