Trailer Rental & Towing in Tucson, AZ at U-Haul Moving & Storage at Ina Rd

7995 évaluations

4040 W Ina Rd   Tucson, AZ 85741
(W of Thornydale Rd)

(520) 575-5380

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(520) 575-5380

4040 W Ina Rd
Tucson, AZ 85741
(W of Thornydale Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Tucson, AZ 85741

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Évaluations des clients

Average Customer Rating

7995 évaluations

Let us know what you think.
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Évaluation :
5

Staff is very professional and helpful

DALE A. 
Rating:
2.0

I put 15.00 in gas right before I returned was charged for gas also was told I could not return truck to location closer to my home not happy

Susan W. 
Rating:
4.0

Yes there is : let us rent 6x12 opened trailer to go one ways. It would of really made my trip better. I had tall items that wouldn't work in a enclosed trailer.

MICHAEL P. 
Rating:
5.0

My helper David was extremely helpful and professional.

JAMES S. 
Rating:
5.0

Fast and efficient. Easy

DION P. 
Rating:
5.0

excellent experience. fast and easy.

James M. 
Rating:
5.0

There was a little oil on the dolly from previous user. Other than that o was very pleased with the equipment and service. I was not charged for the small amount of oil. I have used this Uhaul a number of times, I have always received excellent service and never a problem with any equipment. I highly recommend them for your rental or moving needs.

Douglas H. 
Rating:
5.0

Very friendly and great customer service

KERRY M. 
Rating:
1.0

We had a very poor experience. We were confirmed online for one location and when we went to pick up the truck, the location had been moved, causing a 45 minute delay in being able to move. When we called the Ina location to discuss, the man who answered the phone kept me on hold for about 20 minutes and when he picked up, he was so incredibly rude. Told me he could change the location, but that he would have to charge me for it. This is one of the worst customer service experiences that I have had.

JUDSON D. 
Rating:
1.0

Returned the vehicle before 4 and was still charged a $20 next day service fee. Then had to wait in line an extra half hour for a refund because there was only one person working. Piss poor customer service. Horrible experience over all. The U-Haul off of I-10 is way better.

GINA L. 
Rating:
4.0

I left a pair of sun glasses in the truck and the shop called right away and told me. Great customer service.

LEONARD V. 
Rating:
4.0

This location always seems to be a bit short staffed. The employees work hard and do a good job but there is always a bit of a wait. Higher level comment...the process is slow even if I check in ahead of time and all my information is on file. Seems like showing id and paying should be enough. One has to wait through your id being photo graphed and multiple other steps.

DANIEL B. 
Rating:
3.0

I reserved a 10ft local moving truck at a location near my home, but a day before pick up I was told to go to a location 15 miles further away from my home costing me $30 more for my rental. In addition, when I went pick up my truck, i was told there were no 10ft trucks left and was offered a 15 ft replacement. That was a problem because the 15ft unit would not fit in the area I was going. This was a problem, but was resolved by another customer willing to offer me his reservation for a 10ft unit. Your reservation process is not customer friendly...only uhaul freindly.

GARY H. 
Rating:
5.0

Great service. Only complaint is with Tucson corporate that billed me for two extra days when I only had one extra day. Mike the Manager at this location credited back my account. Good location and everything you need for moving.

Robert C. 
Rating:
2.0

Actually have the truck ready and available when you make a reservation or not put that the reservation is not guaranteed in such fine print you have zoom in and read that under terms and agreements. Highlight that in yellow and bold lettering.

James K. 
Rating:
4.0

I wouldn't recommend this location for local moves as it's way too far out of Tucson, the miles you would have to pay to get to and from that location are atrocious, other than that the location is pretty excellent

CHRISTIAN M. 
Rating:
1.0

We arrived to pick up our U Haul rental and was greeted by a line of people waiting to be helped. There was only one person working, general manager Mike. He made it known he was not happy by his constant loud sighs, annoyed body language, and out loud complaints. It took us 35 mins to get our truck. We asked if he could please make sure everything in the truck was working, due to us getting a repair truck the previous weekend from the Oracle location in Tucson. He rolled his eyes at us , sighed, and assured the truck was fine. Once he told us to meet him around front for our truck a female employee walks into work carrying her belongings and shouts to Mike “don't even even ask!” and proceeds to start her shift. Once we went outside we had to remind mike of our additional rented tools (dolly & blankets) which he went back and got for us. We also asked Mike if he could check if the ramp worked properly and he only pulled it out 2 foot and pushed it back in. When I asked him to show us he told us “You can check it yourself.” Our UHual had no lock for the back rolling door and the AC wasn't working properly. We traveled over 80 miles with a broken AC. My past 2 experiences have been horrible with UHual. They need more employees available to help their huge lines of customers. Preferably employees with actual customer service skills. Their process of handling rentals is not efficient and their rental equipment needs repairs prior to re-renting them. Our experience was awful and sadly we were dealing with the general manager.

AUBRIANNE E. 
Rating:
5.0

Great customer service!

Craig R. 
Rating:
5.0

We our a small moving business who rents from this location often. 4040 W Ina Rd, Tucson, AZ 85741 Thier is a older gentleman who always helps us, it is always busy and still he always does a great job accommodating us, with a great attitude!

BRANDON H. 
Rating:
2.0

This is not where we selected to return our truck and I'm not sure why it was changed. This location needs help with customer service skills. My husband went left instead of right into their parking lot and got attitude from their employee. Most people don't scout out the local UHAUL to see where they need to park their 26' truck when returning it. When one is turning right into the lot and you are coming in at an angle, the signs they had on the right are not as visible. When we need a truck or supplies in the future we will pick another shop.

Guy G. 
Rating:
5.0

The young lady at the counter was very helpful when we picked up the truck. The drop off process was painless and easy with very clear directions. My only concern is that I did not receive my confirmation email as stated. I would highly recommend this location though!

VANESSA H. 
Rating:
3.0

One of the guys working there did not know how to wear a mask or how to behave in front of customers but David was very helpful.

MARNI G. 
Rating:
5.0

The associate working in the lot (his name may have been David) did an excellent job hooking up the trailer and was there in the afternoon to receive the equipment back. Very friendly and professional. Great job! Thanks.

STEVEN B. 
Rating:
1.0

I had to give to three locations and this one was 45 mins from my house. The pick up location was fine but the runaround was terrible. Further, your online and phone customer service is terrible.

NEIL L. 
Rating:
5.0

Found Mike, Kattie and (all employees) were exceptional in providing first rate assistance with rentals and supplies needed for a very smooth move. Although many options are offered online, this company is tops in providing service. So very glad we explored all of our options. Hands down this U-Haul location is the best in Tucson. Thank you. Your customer service is the best!

JANICE C. 
No reviews have been submitted for this location.

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