My overall experience with the Uhaul company (specifically the Rose City location a few miles from Hitch World) was absolutely horrid. I was disrespected, ignored, hung up on, and threatened, concerning law inforcement, for a situation of which I was not at fault. Once my reservation was transferred to Hitch World from Rose City, Mike was extremely helpful and patient, especially regarding a situation/reservation that he previously had nothing to do with. I appreciate him to the highest as well as Erika in customer service. Thank you both very much.
Cashay C.
Hitch World Of East Texas
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tyler, TX 75702
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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great job and friendly
samuel B.Absolutely nothing to improve. I had gone to 3 other locations where I had reserved a trailer online. I get there to pick up and all they have is a utility trailer with no ramp or dolly available. I get to Hitch World and he was not only accommodating in having the correct trailer, but he came out and hooked it up with chains for safety AND made sure the lights worked after going it to my vehicle. I didn't have do a thing. He was wonderful. From now on I will check with Hitchworld world for all my uhaul reservations! Thank you for being a lifesaver and so kind! God Bless you! - New Resident from Tennessee
Ashlee H.Gentlemen was very helpful
ricardo G.Rude and of no assistance; unhooked myself, no help or inspections of trailer; said I was paid n could go; later in the week I received a $20 cleaning fee, said I didn't fold blankets, I paid that; a week later he put a $15 late fee on my rental which resulted in preventing my next rental- 1 1/2 hours to resolve an illegitimate charge, late for my house closing by 30 minutes; I am filing a BBB complaint against this dealer. They r Not worthy of representing Uhaul! Very displeased customer!
Robert D.