Trailer Rental & Towing in Vancouver, BC at U-Haul Moving & Storage at SE Marine Dr

11115 évaluations

1070 SE Marine Dr   Vancouver, BC V5X2V4

(604) 325-6526

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(604) 325-6526

1070 SE Marine Dr
Vancouver, BC V5X2V4

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Vancouver, BC V5X2V4

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

Évaluations des clients

Average Customer Rating

11115 évaluations

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Évaluation :
5

Accept debit card, as people like me are not using credit card.

ABOOSHAN A. 
Rating:
3.0

Hard to find a staff member outside when there is a problem with the vehicle. I had to go line up inside multiple times to get someone to help me. I was not able to submit a picture to dispute the mileage. Make sure the technology works!

DAVIE L. 
Rating:
4.0

Long line up to pickup van. Dropping off was great.

BRENT S. 
Rating:
2.0

The place is too crowded with more trucks and busy-ness, which makes it hard to get a vehicle in and out. Returns after hours are a nightmare as there is no room to park. I wanted to get rid of the dolly and blanket pack in my truck that blocked the loading door and took up space They would not do it. Told me to talk to a manager. I went in to look for one - was told that no manager was on site. "He's in quarantine right now." Great. Truck mileage was not accurate when I checked in - nor was the gas level. I had to change those using the app. The one thing I wanted, a square furniture dolly I was told they could not rent one to me. Everything that could have been an issue - was. Just a frustrating way to rent a crappy truck with 300K miles on it. Did I mention I didn't even want to use this location to begin with? I was told the night before my move that my Uhaul truck reservation was not possible - after making the rez 10 days earlier. Nice.

KERRY A. 
Rating:
5.0

excellent service from staff

Stephen L. 
Rating:
5.0

Everything went better than expected. Every employee I spoke with was very friendly and helpful.

TROY L. 
Rating:
4.0

Please, Make a 26 ft truck a diesel ! The engine is fighting the wind and the load all the time= as a result = super high costs for gasolinne I have knowledge in Semi trucks and know what I'm talking about. Also, the advertisement on the trucks for high aerodynamics truly is a joke. There is almost nothing out there that is less aerodynamic than a moving truck.

Felix N. 
Rating:
3.0

Please see my comment and have someone call me about the very disappointing experience I have had with your company and my truck rental. I have provided my phone number in the email I sent from to a manager - which I have had no response from.

THERESA M. 
Rating:
5.0

Customer service was awesome, made sure to answer all our questions. Was very through, kind and made it a fun experience.

Naailah A. 
Rating:
1.0

I booked a 6x12 trailer 2 months in advance for 7am, and the day before my rental I was told it wouldn't be available until 1pm and I would be GUARANTEED A 6X12 TRAILER BY 1. This was a slight inconvenience , so I wasn't too annoyed. The next day I found out that the GUARANTEE U-Haul offers is contingent on a CUSTOMER BRINGING BACK THE TRAILER WHEN THEY WANT TO. This customer who had my 6x12 trailer for 1pm decided they wanted to keep it for an extra day. THIS HAPPENED ON MY MOVING DAY AT 11AM. I had a 16 hour long drive that I needed to be on schedule for. They then offered me a 4x8 trailer which was too small for all of my belongings and I HAD TO THROW OUT PERSONAL BELONGINGS TO FIT EVERYTHING ON THE TINY TRAILER. This was completely unacceptable. DO NOT OFFER A GUARANTEE IF YOU CANNOT BE 100% SURE THE TRAILER WILL THERE. This makes Uhaul completely untrustworthy. What did I get for having to throw out personal belongings worth hundred of dollars? A $50 reimbursement!?! This is absolutely ridiculous. I will be talking with the local news about uhauls unacceptable service and how they treat their customers like utter trash. I will never use Uhaul again.

Sean W. 
Rating:
5.0

Thank you for a stellar experience. You really came through for us when we needed it. Thank you!

Anthony M. 
Rating:
3.0

Pickup location was changed without informing me.

JULIAN D. 
Rating:
1.0

I believe this is a simple misunderstanding. I was changed by the dealer to a smaller trailer, but was charged for the larger size. I was also charged an additional $20 fee. I arrived at the location prior to closing, and asked the gentleman out front doing returns what to do. He suggested dropping it off in the back and returning it using the mobile site. I had technical trouble doing so and called in first thing the next morning to ensure the rental was closed out. They did so but charged me an additional $20 fee that I would like to see reversed.

CHRISTOPHER C. 
Rating:
4.0

The parking area for clients was full, little parking. Recommend a sign to direct people to the rear of the store for pickup/drop off of trailers. Otherwise I will always recommend to people to move things using a 5X8 trailer that is easy to manouver, back up and with a low height can fit in most underground parkades.

Michael H. 
Rating:
4.0

Since I don't have data on my phone, it would be appreciated if your wifi connection was stronger. When we returned our truck, we had to park it quite far from the front door so the wifi was spotty and doing the self return was a bit challenging.

Connor Y. 
Rating:
1.0

There is no reason to charge double the original price just because I went over the estimates mileage by a small amount. Highway robbery.

SHERRIE A. 
Rating:
5.0

Quick and easy move, thank you!

BRANDON C. 
Rating:
2.0

Check In Process is super confusing and was busy. Had difficult finding 9' Cargo Van, and then after 30 minutes of being lost, the car was then found and then not available as it was put back into the pool. Had to waste at least 45 minutes to get a new car and help. Not the "easy" process expected for check in. Process and clear instructions should be improved.

Vu H. 
Rating:
4.0

give some advice like those new customers

ROBBIE U. 
Rating:
3.0

The service I had at this location was quite good, however I tried to use UHaul's contactless pick-up, and I waited 20 minutes for my ID to be verified on the app before going inside to have them do it. Wasted a fair bit of my time.

Alyssa L. 
Rating:
3.0

There were old cigarette butts and an empty alcohol bottle in the pocket of the door. It smelled like stale cigarettes.

SCOTT H. 
Rating:
3.0

But to qualify I wouldn't ever recommend U-Haul. The experience was very poor. No one could provide answers to basic questions and I often got different answers to the same questions at different times.

Brendan L. 
Rating:
5.0

Given how busy the place was I am so surprise how fast i got in and out to check in and out. But the U Haul app was a royal pain, really buggy, so ended up calling in and talking to an agent like booking a truck for 2 days or adding movers to my reservation the app gave warning my reservation is no longer available due to high volume so had to calling in and all get it sorted out.. so wasted more time on the app then in the store.

Peiman A. 
Rating:
4.0

Need to work on your internal system for bookings. Your representatives almost jeopardized my move by double booking me TWICE! I almost didn't get to move my things and even now, I'm still not finished because I wasn't allowed an extension.

Grifith W. 
Rating:
5.0

The employee that helped me when picking up and dropping the truck was amazing! He even remembered me :D Super service, fast and great attitude!!! Thank you for making my move day super smooth

Julieth F. 
No reviews have been submitted for this location.

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