the overhead door seems to be always locked on the loading bay, the one where a car can park, it's very awkward to move large items through the regular size door, it would be very helpful if the loading gate were available to use.
Francine B. | Overall ExperienceSelf Storage Units in Vancouver, BC, V5X2V4
U-Haul Moving & Storage at SE Marine Dr
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À 0,8 milles de cet établissement
The Vault Valet Storage
1051 Eburne Pl
Richmond, BC V6V2Y7Limited Units Available.
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À 2,2 milles de cet établissement
U-Haul Moving & Storage of Richmond
4511 Shell Rd
Richmond, BC V6X3M3Limited Units Available.
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À 3,1 milles de cet établissement
Burnaby South Self Storage Ltd
103-8678 Greenall Ave
(U-Haul Neighborhood Dealer)
Burnaby, BC V5J3M6 -
À 3,9 milles de cet établissement
Guardian Storage
161 W 7th Ave (Back Alley Entrance)
(U-Haul Neighborhood Dealer)
Vancouver, BC V5Y1L8Few Rooms Left. Reserve Today!
Conteneur U-Box® pour le déménagement et l'entreposage
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- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I love the branch in Surrey but I must say it was disappointing for me with this branch. - from beginning I booked a big one higher price - I received an alternative that the front desk girl (working on Saturday only) said "it's the only choice you have now". I can even pay more to get - it was not on first floor as I booked but on the second one - the building was like a maze, she told me to get into the firs loading dock only and get inside to go the other side. She drew this on the map also. But when I loaded in, it was wrong and not connected. - No one was there to assist - it took ne 2-3 hr to figure out how to open the door, and where the room is actually. - the price is 10$ cheaper than my original book? Sorry I don't care. It took too much time (on a hurrying moving day) to figure out the room/ the lock/ and the loading upstairs. I'm Uhaul customer many time but this branch is problematic - Communication is bad!
Ngoc Tung (Tony) T. | First ImpressionsIt's ok, serve the purpose but expensive.
Xiomara L. | Overall Experiencevery happy to use uhaul i high recommneded
Maridelle Y. | First ImpressionsThe woman who showed me the unit ,I think her name was Maggie was so helpful and friendly
Earl H. | First ImpressionsFacility was good. Main issue is with the minimal parking for storage clients. I realize you have a lot of trucks to store in a limited sized site, but it seems to me that reserving a few spaces for short term storage access on the opposite side of the driveway, at least during daytime hours, would be helpful to continuing and future customers. I had to sneak into other available spots, and pack items some distance, on some occasions. Regards, Ian Graham
Ian G. | Overall ExperienceSuper friendly staff
Larissa Cristina M. | Overall ExperienceNo complains. Access is well managed, units are ok priced and are clean. Recommended.
Mohammed Najib H. | Overall ExperienceSpelled my name wrong despite holding my ID Surprised to see online reservation doesn't actually reserve anything Then staff seemed disinterested in helping me out Ended up waiting 15 minutes to see if the locker was available, with not much explanation Then when I asked for an explanation on to how/ where to use the card, she drew a picture with a highlighter to explain. The place wasn't busy, and it only would have taken 10 minutes of time to show me. All in all, disinterested staff made the experience sub par. No wonder storage alarms go off constantly
Joashua d. | First Impressionsthe staff lacked good customer service skills, especially when I was moving in. Nobody told me that the gates had to close at 7 so I had to move my things in through the small door. They also really rushed my moving in process as well (nobody showed me where my locker was, told me there would already be a lock on my unit when there wasn't.)
amy crystal e. | Overall ExperienceGreat!
Laurie D. | Overall ExperienceAwful customer service representatives. Multiple price increases.
Ryan M. | Overall ExperienceStorage was satisfactory. Some mouse droppings, big storage unit could have used a light. Otherwise my storage items were secure and I was happy to have used U-Haul.
joseph b. | Overall Experience