confusing pick up instructions and our reservation was changed and our drop off location was changed
Thomas F
Inland Devon Self Storage Holdings LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Vancouver, WA 98660
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI would have to say the customer service was lacking at this location. I was scheduled for a 130pm pickup. I made it to the location and 136pm. The door sign said the location was open but no one was in the office amd the door was locked. I waited a couple minutes and then attempted to call the location and no one answered. So I called a nearby location to see if they could assist, they were also unable to get shold of anyone. At 2:05 no one has shown up so i had called the nearby location again to attempt to get help. As I was on the phone a car pulled up and a man got out. I asked him if he worked at this location and he quietly said yes and walked in the door. I hung up with the nearby location and walked inside. They're was no greeting, no apology for not being here, just short reservation questions, and then he handed me the keys and receipt. I thought it was very poor customer service, especially since it was a very hot day and I was stuck outside for 30 minutes with only the sliver of shade from a utility pole. I would think that if there is a reservation scheduled you would stay at the location until the pick up had occurred. The return of the truck was fine.
Jolene FProvide aux in truck and put a bigger more badass born in the truck
Garrett L