I have a bone to pick with you. A rep called me shortly before pick up at the selected location and told me a 10' van was not available. But there was one down the road 5 miles. She lied and claimed a renter did not return the van. On my way to pick up the out of the way truck I past the original location which had two 10' vans sitting in their lot. I also passed two other Uhaul locations on the way to pick up at the location your rep told me my truck was available. They also had multiple 10' trucks sitting in their parking lot. You rep was rude and it was VERY inconvenient to go out of my way to pick up the truck. Just to let you know I will be leaving bad reviews on social media about this.
SAMUEL P
Shell General Booth
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Virginia Beach, VA 23451
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Very nice people!
Stephen SWent above and beyond to help me at drop off dealing with a Uhaul corporate issue where I was being overcharged for my rental.
Morgan SI was charged for Gas and the gas was put back exactly where it was when I received the truck so to charge me for gas was fraud at this point. Overall my total experience with U-Haul was a disappointment I will not refer anyone to U-Haul start with the manager Brittany Turner the manager I spoke to online who told me to shut my mouth when my truck was given away. I asked for a call from corporate concerning her and never received it. It shows that U-Haul doesn’t value their customers. Thank you Rasheeda Green
RASHEEDA GQuick and convenient
JEFFREY B