The drop off point in Wainwright was ok ....the lady wasn't willing to wait too long past 8:00 pm to help us drop off patiently we dropped off without really knowing what would happen next she just took the keys and said paperwork would be done in the morning...I feel with a job like this you have to be patient with someone who is moving ...yes we could have dropped off the next day but we had people helping us we had to drive back 2 hrs away so wanted to return asap .. The place was clean yes but she wasn't overly "inviting" like you asked...I would recommend for the Uhaul service but the customer skills were meh...
James M
Grime Fighters Car and Truck Wash
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wainwright, AB T9W0A4
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- 4,5 - Cote moyenne des clients
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Please make sure that your customer has a dolly at all times Customer rely on having what customer need in order to move We were fortunate that we are seniors Because the management provides this I feel for the younger generation
Carolyn Mexcellent service no more
Christos ZI being female, you should make sure the person that is renting it out knows how to check fluids
Victoria AI had to drive over 400 miles to pick up my 26 foot U-Haul and my trailer at two different locations the day I was moving out of my house and moving 1400 km across Canada, an extremely stressful start to a very busy stressful day. U-Haul completely failed me as a customer, I will never use U-Haul again, they have hardly any trucks or trailers and they are spread all over the province and they don’t even know where they are, they tell you that you might have to go and pick up your trailer just outside of town when I actually had a 400 mile round-trip before I even started my day and then my 1400 km drive across Canada, pretty much useless, I would’ve been as well hiring movers, I will never suggest that anybody uses U-Haul , The logistics of this company are absolutely useless, the way they operate and run their business is pathetic, They run this business as if they have 1 million trucks in trailers, when an actual fact, they probably don’t even have five of each in the province, leaving you completely stranded with a text message at five minutes to closing time the day before telling you that you have to pick up your U-Haul at the other side of the province, Totally dissatisfied with the company itself. The pick up and drop off locations were perfect, if they had been anywhere near my house, they would’ve been awesome, but they were not the pick up and drop off locations done. Absolutely nothing wrong and we’re 100% helpful, useful, etc., it was the actual company U-Haul that failed me
GORDON D