Both people at the location were excellent - very friendly, professional and good at their job
Location de remorque et remorquage à Washington, DC chez U-Haul Moving & Storage of Capitol Hill
Déménagement en provenance/direction de Washington, DC? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Washington, DC 20002 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Washington, DC
Les remorques fermées à Washington, DC sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Capitol Hill!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Washington, DC 20002. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Capitol Hill représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Washington, DC conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Washington, DC !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
The truck was stuck behind another truck, so all my planning went bad having had to go to the actual office, get in line, and finish the process manually. 30 minutes lost, which impacted my moving schedule in my new building. So all the "online check out" didn't work at all. Now, the truck. It had several alert lights on. Issues with the tires and a blinking alert light that who knows what the issue was. Also, the right mirror was broken, so you couldn't adjust the angle. Very dangerous for driving, it was a nightmare. I couldn't just come back to change the truck because I was so late due to your issues giving me a blocked truck that I couldn't move. Also, the paperwork said I had to refill 1/4 of the tank, but the actual reading said 1/8. I ended up filling it almost half, so there it goes, I gave you free gas. In general, dear U-Haul, a very bad experience. Not worth almost $100 for a few hours (and I haven't added, the surprise of going from "Only $19 for renting" to $100. What a way to manipulate your marketing! In summary, very disappointed. Not coming again for sure. Best, Patricio, email@example.com
The young lady at the front desk had a terrible attitude as soon as I walked in. She explained that the systems were slow and I was patient but she was rude to me for no reason. Completely unacceptable and I will not be using uHaul in the future.
I visited the K street DC location several times throughout my move and every time had a pleasant experience. The personnel were attentive and helpful. When I returned my vehicle James and Keon helped me out. They went absolutely above and beyond to provide exceptional service and to ensure that all my questions and concerns were answered. Thank you for the great customer service!
The order, pickup, and drop off processes were quick and painless. But I have 2 major complaints. (1) I ordered furniture pads but didn't receive any and was charged for them until I disputed it. (2) All of the email correspondences from the company were addressed to the person whose name was in the driver info (a man) instead of the person whose name was in the online order, contact, and billing info and who picked up the keys in person (me, a woman). I don't know if there is a sexist company-wide policy to address all correspondence to the man even when the woman ordered and paid for everything and picked up the keys, or if this was a one-time mistake. I hope it's the latter.
Truck smelled like smoke
Over charged I get 14 insurance everyone how did I get this 28 safe movers I didn't ask for that
I rented a 10' box truck that had no tread on the tires. While picking up my freezer, the truck got stuck in the gravel driveway. I tried feverish to get it unstuck but it slide. Needless to say, I had to come out of pocket w/an extra $150 to have a tow truck pull us out! U-haul said the truck was not under warranty and the tow would not be covered because I was on an unpaved area. I thought this was awful and very unprofessional and not to mention unsafe. That vehicle should never have been rented out! I surely didn't run the tread off the tires with a 5 mile ride (if that far). U-haul can kick rocks! Won't use again or refer. And I will be closing my storage unit down too! They can't get anymore of my money.
Check in was a disaster, first I was unable to be verified because I had to provide two additional people. I am new the US and have no one other than my wife I can add at 7am on a Sunday morning. You should tell people to expect this type of thing when checking in.
The ramp was not attached to the truck and it was impossible to use with the dolly. No discount offered for the inconvenience. Even our movers who work with U-Haul regularly said they had never seen a truck ramp like that and tried to fix it themselves but it would not slide under the truck.
Nothing at the location, however making a reservation online is too long and the info requested is required again when you go to pick up. The agent who helped me Christopher Goldring was great. He was friendly and knowledgeable.
The staff was wearing their face masks around their chins, both in the lot and in the store (including the cashier). I understand that there was plexiglass between us, but it had holes. Also he breathed all over the things he then handed to me (pens, receipts, etc.). This is not only inconsiderate and selfish, but also against D.C. regulations. Additionally, I rented online. I was not supposed to have to go inside AT ALL. However the truck that the app assigned to me was parked behind two other vehicles and not ready for me. They acted as if I were the one who was silly to think that when U-Haul said I could pick up without contact that it was true. I wandered around the parking lot looking for the vehicle for over a half hour before anyone offered to assist me.
I didn't seem that the people behind the counter were very customer focused. Making it seems as everything needs to be done by the customer and that it is the customers fault. Whereas the workers could have gone out of their way to make the experience better. For example, not have the customer go park the car go in the store and be told to go park it somewhere else. When you aren't busy and no one is available try to make the customer feel satisfied. Little things can go a long way. It always seems like no one knows the right thing to do there.
The staff was very nice to deal with, but I have a problem with company policy: I got a Uhaul that was almost out of gas because the previous renters had not refilled the tank to 1/4. I did get a 22.50 refund for returning the uhaul at 3/8ths full, but it was frustrating because it slowed me down when I was on pretty tight timeline. Also I over estimated the gas I would need so Uhaul got a little for.free. I think the company policy should be to rent out Uhauls that are filled back the mimimum but the staff, rather than passing the problem along to the next customer. This really soured the experience for me.
Have a 24/7 emergency/ accident direct line to Tim with representative. Not everyone is technology smarts nor can they comprehend
I was charged double for my rental because uhaul forgot to put my furniture pads in my truck so I had to come back to the location and get the pads which caused me to return the truck less than 1hr after time to return and charged me for a full extra day as well as a extra day for the fafs. Unbelievable!!!!!
The rental and pickup experience was so well organized. They've done a good job at digitizing much of the process to reduce C19 spread. Kudos!
The gentleman at the lot when we returned the truck was exceptionally rude, and when we asked him if he could check us in because we were having trouble with the app, he replied angrily and slammed on the gas of the truck he was in. That was incredibly unsafe because I was standing at the window speaking to him. I will use UHaul again but I would never return to that location. He is dangerous and a liability.
I have used this location multiple times and the customer service and professionalism has been super every time. I have even traveled a longer distance just to use this location.
Amazing and helpful staff.
Location, staff, and equipment was great. The mobile check-in experience was ridiculous. Things like providing an alternate contact and uploading your drivers license photo would have been much better done in advance. I walked all the way to the location, tried to check in, spent another 15 minutes filling out forms (when I'd already done the pre-check in) and then had to upload a photo of my drivers license, which is a temporary paper copy as I've recently moved to DC (surely not unusual for U-Haul customers). The agent asked if I had my voided license, I said no (because it is not legally necessary), and then they sent me to a page asking for a photo of my voided license and wouldn't let me contribute. Ridiculous extra requirement. I went inside and checked I there (another 15 minutes, and had to do over because somehow CDW was initially charged despite me declining it) and then I was eventually assigned a vehicle that was triple parked in the lot and completely inaccessible. The very kind attendant who was checking in returns was proactive in helping me find the vehicle and then getting it replaced with one that could actually leave the lot, but that was another 7-10 minutes. All of these problems are frustrating and avoidable.
The staff at this location were incredibly helpful and friendly. I would 100% recommend or use in the future.
Well for starters it would be helpful if the truck I reserved was available when I went to pick it up. I have never seen such poor customer service from the two men who were working at your location at the time I came to pick up my truck. I was forced to use a van for my move instead of a 15 foot truck I reserved so my move took twice as long because I had to make multiple trips. I will not be recommending this location or your services
I have been charged $14 as safe move charges. I didn't choose this option while booking my ride and still the charges are deducted from my account. Please help me with this issue