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Patrice G | Overall ExperienceSelf Storage Units in Washington, DC, 20002
U-Haul Moving & Storage de Capitol Hill
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U-Haul Moving & Storage of Intown
2215 5th St NE, Washington, DC 20002 View Available Units1.3 miles from this location -
U-Haul Moving & Storage at Bladensburg
1750 Bladensburg Rd NE, Washington, DC 20002 View Available Units1.9 miles from this location -
U-Haul Moving & Storage at S Capitol St SW
1501 S Capitol St SW, Washington, DC 20003 View Available Units2.1 miles from this location -
U-Haul Moving & Storage of Hyattsville
2421 Chillum Rd, Hyattsville, MD 20782 View Available Units3.9 miles from this location
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- 4,0 - Cote moyenne des clients
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I had some issues with accessing the storage unit after hours. The manager was nice enough to give me a refund. I want to also add that the service from everyone that I encounter was top-notch my friend and I were talking about how impress we were because our past experiences haven’t great. But this location is doing something right. The staff are amazing.
Dante S | Online Move InThe staff was very professional and knowledgeable which I appreciated. I have already sang your praises to others.
gregory j | First ImpressionsSuper helpful and friendly staff and efficient process!
Olivia P | Overall ExperienceThe staff was knowledgeable and helpful- I really appreciated them especially when I was moving out and they made it easy and quick!
Karin S | Overall ExperienceNeed better supervisors and also better communication skills, talking to customers and Delilah customers also let them know that understand the rules and regulations of the storage unit instead of giving them a contract. Also be mining them how the business is run. Sometimes people forget what you supposed to be doing at the U-Haul so yes, I put this score as a reason is because leadership and comprehension and understanding and communication is the key of business and also leadership for business consultant solutions for other business who want to come and use the storage unit as a business or as a customer, it was actually poor but it’s OK. I know what to do for now I’m learning my life is new everybody learn something so learning.
Maurice S | Overall ExperienceStaff is not super responsive. They don't really focus on offering a good customer experience
Federico S | Overall ExperienceDelonte was so helpful in getting me set up with a storage unit and renting a truck. Had to come back the next day to finish moving and the staff and owner were exceptional as well. 1000% would recommend. Super patient and willing to problem solve.
FERNANDIZE S | First ImpressionsStaff clueless and opening is difficult to fit objects in.
Douglas Z | Online Move InThe staff was professional, courteous, friendly and efficient.
Philip G | First ImpressionsAny time needed, super helpful and friendly team. I congratulate them and even did it to one orally. Thanks to all.
FRANCK A | Overall ExperienceStaff was very helpful and friendly.
Romayne F | Overall ExperienceThe staff is always open to help and answer any questions. Great customer service !!!!! Love the location and the cleanliness
Xochitl C | Overall ExperienceShort staffed at location, but was still able to resolve any questions I had.
james v | Online Move InPerfect.
BRETT P | Overall ExperienceI cannot say enough positive things about my experience with this location - I am honestly sad I don't need to store anything anymore because they were so great to work with. Every single member of the team was helpful, friendly and proactive in making sure I was taken care of. This "above-and-beyond" level of service was especially appreciated as I am currently living halfway across the country. I would recommend this location to anyone in the DMV who needs storage and if I need a storage unit again I will be coming back here. Thank you!!!!
Tori M | Overall ExperienceThe staff were very helpful and much appreciated.
Edward R | First Impressions