Trailer Rental & Towing in Waterloo, ON at U-Haul Moving & Storage of Waterloo

3284 évaluations

585 Colby Dr   Waterloo, ON N2V1A1
(King St N & Northfield Dr)

(519) 888-0880

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(519) 888-0880

585 Colby Dr
Waterloo, ON N2V1A1
(King St N & Northfield Dr)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Waterloo, ON N2V1A1

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Évaluations des clients

- Cote moyenne des clients

3284 évaluations

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Évaluation :
5

Very easy.

Leanne Catherine W. 
Rating:
5.0

Pay close attention to the fuel gauge and don't round up to the nearest eighth of a tank.

JON-DANIEL D. 
Rating:
4.0

Location forgot to include furniture blankets on the order but then asked me to come back to the store vs just adjusting the bill. Good dudes, handled a crummy situation well on return. Always happy with this location.

B F. 
Rating:
3.0

Less crowded and better parking

Gerard H. 
Rating:
4.0

The only issue was the fact that mileage was determined using kms - not miles. When the physical truck is recorded in miles, this is an important factor when determining mileage before the trip. There was no mention of this on any documentation.

Agnes K. 
Rating:
3.0

Had to drive over half and hour away after I confirmed twice to pick up the truck in my city.

Melissa H. 
Rating:
2.0

The location is a good one as they have a lot of equipment and options, the staff is also helpful. The rental truck that I got was in a bad shape. Of course it was over used. It would take time to gain speed. But the biggest problem was it's breaking and steering wheel, very wobbly, almost to a point I got scared that I was losing control. There should be better trucks available.

Ankit J. 
Rating:
5.0

The crew seemed to be hopping all day.”You Guys and Gals Rick”

CHRISTOPHERP M. 
Rating:
5.0

Couldn't ask for any better service! The associate that took care of me was amazing! Just moved down from Thunder Bay and he made me feel welcome! Thank you from the lady that was in distress, you turned my day around!

THERESALYNN O. 
Rating:
3.0

Long wait in the morning.

FLORIN D. 
Rating:
5.0

Everything was perfect, I was very satisfied and would use you anytime. Thank you

KEVIN B. 
Rating:
5.0

We were very pleased with the great service we received. The staff was very helpful.

Gary G. 
Rating:
1.0

New rules about dents and damages to vehicles and uploading photos is so painful/time consuming, So inconvenient, bad idea Sorry

DARKO B. 
Rating:
5.0

Small issue on billing but sorted out immediately by staff!

Carter L. 
Rating:
3.0

Your system cliched at check in and handling payment.

DAVIDJ D. 
Rating:
3.0

No issues with Equipment Paperwork takes a long time I said I would be there by 8:00am for pickup. I was running late (arrived 8:30am) but my 6 hr window started at 8:00am, then the PPW Never left the facility until 9:00am - now I only have 5 hrs

JOHNA G. 
Rating:
3.0

A walk-around with the customer after equipment drop off. Next day and I still haven't received the amount that my card will actually be charged (we did not use the full amount of estimated kilometres, so it should be less than the estimate).

ERINVICTORIA R. 
Rating:
3.0

My original pick up location was 144 Charles st. I arrived early and completed the paperwork , was given the keys. I went to the parking lot to get the truck only to find the windshield smashed and the driver side mirror smashed. When I went inside to report this I found out that they didn't have another vehicle for me, so I was sent to the Colby dr. location. So instead of us loading the truck at 12:00pm we didn't start loading until 1:30pm. This was unacceptable. I had people waiting for me at both ends of the move.

Steve P. 
Rating:
5.0

Your employee was amazing and made drop off the most efficient service we have ever had with UHaul. We couldn't believe how fast and easy it was. After a FULL day of moving, it's nice to have a speedy drop off!!! That specific employee should be commended for his professional and extremely friendly demeanour. That makes a huge difference with customer care. So Thank you for having such an incredible young man working for you !!!

Lisa W. 
Rating:
3.0

I felt the equipment was not in the best condition. Personally noted three issues, wiring at rear of trailer loose and dragging on road, left tail light out, and left side of bumper and step bent/broken resulting in a sharp edge that could catch on a leg. If pulled over they would have been classified as an “out of service”condition.

JOSHUAKYLE J. 
Rating:
4.0

PLEASE- verify if renting a trailer that you have the electrical required in your car's receiver to be able to tow a trailer for its rear lights. NONE of your screening questions nor did any employee ask if I had electrical when I booked my 4'x 8' trailer. It made a terribly stressful day trying to locate a local source to add the needed electrical in order to safely tow the trailer. ADD this to your screening questions both when trailer is booked and again at time of trailer rental, not after paying and crawling on ground with one associate telling me I have to assemble the receiver for liability reasons. Also, It did not make the experience any better that I had to drive from Waterloo to the Kitchener location and back to the Waterloo location the same morning after having to personally retrieve the correct shank size for the 2 inch receiver. I had pre-booked this reservation but Uhaul made this rental an unnecessarily stressful experience which could have been averted with better client preparation. Had I known I needed electrical for the trailer lights, I would have scheduled this work to be done ahead of trailer pick up.

KAREN ELIZABETH G. 
Rating:
4.0

Friendly customer service

JOELALDEN M. 
Rating:
3.0

Rated the location as not clean and inviting because there were many people waiting in line inside the building without any controls; it was hot/stuff; and it absolutely reeked of weed.

Jordan S. 
Rating:
5.0

I didn't like the gas management process - had to bring back with 3/8 of tank hard to estimate & ended up returning with more fuel than required The full tank out & return is better to manage from customers perspective

ROBERTE G. 
Rating:
5.0

You could possibly bring the vehicle up to the front area....time saver.

LISA S. 
No reviews have been submitted for this location.

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