Great service
Caitlynn A.
The Engine Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waterloo, WI 53594
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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Lynn Marie P.Helpful staff. Easy location. Would rent again from this location.
Kathy L.I did not have furniture coverings as requested and still waiting to hear back as i still got charged
samantha T.I could never imagine that UHAUL could inflict so much pain and inconvenience on one customer. Two months ago my daughter scheduled a 26' truck from the east Madison location five minutes from her house. At 7:00 PM the night before the pickup, she got a text that we would have to pick up the truck in Waterloo 45 minutes away. She had labor scheduled for 8:00AM so we left at 6:00 AM to get the truck. Upon arrival to the run down and shady rental location, we find it closed until 10:00AM. My daughter gets on the phone with UHAUL to figure out how to check in online and open wood the lock box outside. That required one hour and four phone calls to get someone who actually knew how to get us in. She also rented eight dozen light blankets for wrapping furniture that were no where to be found. After delivering the truck, that had "5/8" of a tank of gas, to the house I headed to the east location for the blankets. They had the contract and said yes, we see the eight dozen blankets you reserved. After going in back to find one dozen I was told that I need to go to the west side location to pick them up. I made that trip and got back to the house. Not once during this debacle was there a sorry or apology from anyone. I have been a small business owner for decades offering the best service I could possibility give. This is absolutely unacceptable that this company put us through this disaster from start to finish. I don't like to be made to feel like UHAUL is doing us a favor for using them.
Elise M G.