Bait and switch scammer, you reserve one thing online and get a confirmation only to show up and he doesn't even have it, then lies to you and says you'll get it for the same price, but instead he cancels your reservation and re-reserves you for whatever he has at double the price. And then when you request a refund you only get a portion of that back. Do yourself a favor and go anywhere else and stay away from this scammer. And the corporate customer service is useless for help getting any money back from this guy
ROBERT W
Mattress Goddess
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waynesville, NC 28786
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The man was good and quite efficient. I do have a challenge with the need to "return clean". When i looked around and in the truck before leaving it was clean, as expected. Their lot was a combination of gravel, mud, and grass. When I stepped into the cab of the truck, I had mud on my shoes and it tracked in on the rubber floor mats. When I returned the truck, the rep told me that I needed to clean the truck cab's floor or he would charge me a cleaning fee!!??
JAY HI had originally reserved a truck to pick up in Fletcher NC 2 weeks prior to pick up date. 2 days prior to pick up, U-Haul emailed saying my truck wouldn’t be at original pick up place and gave me an address 40miles further away. Drove there to pick up truck and they were closed and truck wasn’t set up for mobile pick up. Called customer service and was told they had no way of knowing if truck was there or not. They connected me with someone else who was able to locate a truck that was already set up for mobile pick up but it was an hour and 20min in the other direction. Went to now the 3rd location to pick up truck and was unable to to mobile pick up but luckily there was someone there to assist me in getting my truck. Overall, horrible experience.
Eva HThe check-in for the drop off went very smooth with no issues.
Gregory CLocation itself wasn't the best. With big rocks instead of gravel in the entrance. That could easily damage vehicle and trailer tires. Secondly the lights on one side of the trailer was out due to broken wires underneath that was hanging. And damaged/pinched wires on the front of the trailer that I didn't notice because the attendant hooked up the trailer. The ground (white) wire broke eventually. So I put a connector on it so the tail lights would work.
PATRICK G