Improper billing - Billed for a two day rental[ only had the trailer for 12 hours.Jeffrey R.
Trailer Rental & Towing in West Palm Beach, FL at Sisters Towing Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
West Palm Beach, FL 33413
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 7h am à 7h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in West Palm Beach, FL 33413
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Its a towing company and the only person helping customers with Uhaul rentals, picking up cars from their body shop, etc was also the only person answering phones for tows. How do you think that worked out for the people waiting for Uhaul etc. Slow Slow Slow ridiculously slowGLENN B.
This location was convenient but did not make me feel welcome or friendly.Danette C.
I did not receive the dolly that I requested and I was charged an insurance fee that I declined on-line. The are nice people, but felt let down.RICHARD P.
Great service and easy pick up and return. Only downside was the 26' truck we rented. Very shaky, and hard to accelerates, but it got the job done.Nekeisha M.
Waited over an hour to check in; whole process too about 90 min. The additional items I rented (dolly and furniture pads) were unavailable and was not told right away to other arrangements. Staff was not friendly and added on additional coverage I didn't initially purchase. Also, there was zero explanation as to how to use items and zero communication during whole experience. Would not recommend.NICOLE S.
All went smoothly, Nothing to complain about.JAN S.
Keep doing what your doingJOHN DAVID W.
The trailer was not checked in properly, Ii showed that I had not returned it. I'm not sure what happened on their end.Rochelle G.
Spoke with the staff before returning to let them know I was bringing the trailer back early and all went well. Gave excellent directions and drop off when well. Will use them in the future. Thank you.BRUCE H.
Easy check in and outJeanette J.
Sister Towing was great!! The first place I was sent the key was never in the Uhual. I was on hold for two hours and finally sent to sister towing.Dakota M.
They place is so disorganized the no room to park due to is a towing company one of their boss came to me with attitude and I feel discriminate by him and the way he expressed to meEDUARDO F.
We had to go to 3 locations to return the truck. Not everyone would accept a 26ft truck.Randall M.
Inside truck was dirtyKERRY J.
Have the materials I requested in the truck so I don't get charged for nothing. Also reservation wasn't honored on time and I could not get my $50 reservation guarantee compensation. Had less time to use truck than what was originally reserved forGeovanni G.
They were very nice and did greatJames K.
Smokers and Maskholes Not savy regarding touchless sign up touted by U-Haul. Could not shake cigarette/Scope/Cologne spray smell in truck for 24 hours.Sharon Z.
Many issues with this rentalCarlos F.
WHEN YOU USE A CARD TO VERIFY A U-HAUL AND THEN CHARGE THEM WITHOUT TELLING THEM THAT IS ILLEGAL. THEY ILLEGALLY CHARGED MY CARD.Zindy M.
They were friendly and got me in and out quickly! Great place to rent from.Lori V.
She did not want to accept the return truck at the lot because she told us that we were supposed to choose other location nearby. At the end she didn't have a choice because we had already parked the vehicle and dropped the keys in box which she said she didn't have access to it. The location is listed as a drop off.Witchelle D.
The business didn't allow anyone inside due to the Coronavirus which I totally understand. The first lady came to the door and ask if she could help me. I told her I was there to return a trailer and she's sighed (noticeably) and grumbled something under her breath. She immediately seemed to not want to be bothered with me. She's paused for a moment and then ask if I had rented the trailer from them. It felt like it was a set up for her to make an excuse why I couldn't return it there. I told her no but this was the return address in my contract. She told me to hold on and I literally stood outside in the hot sun for about five minutes. A second lady finally came out, and this lady was extremely nice and business like. She seemed to be worried about where she would be able to put the trailer, as was I, given the fullness of the lot. I had to unhook the trailer myself (not a problem but just an observation of service compared to my p/u location) and hand maneuver it into the only open space left in the lot. The lot was full of tow trucks, 2-3 UHaul rentals, and numerous junk vehicles. I would not use this location again. If not for the helpful attitude from the second lady, I would have rated this place poor, but she definitely was a gem.Howard D.
Nothing here. 24/7 location, friendly staff, great location.Teresa H.
Super easy ! Will use this location again for sure !Christopher V.