The person canceled my appointment charged me for a month of storage and extra insurance on the tuck when I asked him not to and he just kept running the bill up on my truck, ONE AGAIN HE CANCELED MY ORIGINAL RESERVATION AND RE DID IT HIM SELF INCORRECTLY TO STEAL MY MONEYRigoberto A.
Trailer Rental & Towing in Wheat Ridge, CO at Kipling Sinclair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wheat Ridge, CO 80033
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 7h pm
- Sam - dim : 8h am à 7h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Wheat Ridge, CO 80033
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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While I was pleased with this specific location my overall experience was awful. I initially reserved 3 separate pieces of equipment. Days before my out of state move I got a call saying that 1 piece of equipment would require a 4 hour round trip on my end. I asked to reserve a bigger truck as a replacement. The representative was less than helpful and pretty rude. Then my reserved price for my 3rd piece of equipment was not honored. I had to make additional, costly arrangements at the last minute. Then the window to my uhaul truck exploded as I was driving down the interstate. I am so displeased with uhaul. My experience was a constant juggling act and was very stressful. I will go out of my way to avoid using Uhaul for any future moves.Jessica C.
Very pleased with the equipment and services. It would be nice if you offered a discount to seniors.William S.
The cab and interior was clean. The outside of the truck needed to be washed.DALE P.
There had been homeless people living in the trailer. I had to clean out food waste and bedding items. The other available trailer's door was jammed open so there were no alternative options.Matthew F.
I booked the vehicle for 7:30 am. The store didn't open until 8 am. I had to wait until 8 to get the keys. This put me behind on my pickups. There was also a 7 am booking option. This would have meant an hour wait.SCOTT G.
Was supposed to pick up truck and trailer in Fort Collins, CO. Instead, had to drive to Denver to pick up truck and trailer at SEPARATE locations. No discount given for additional mileage driven or (massive) inconvenience.Steven C.
Attendant had to call police because of a disruptive customer, while trying help me with my rental. My daughter and I had to talk to police and give description of malicious customer. The attendant had too much going on to help us well and had trouble finding keys for locked truck....I got charged $20 more than I should have and it was a difficult transaction!Lisa V.
I just really like the management at this location. Easy to work with and I am now a repeat customer :)Alexandra L.
The gas station attendant was great, except he was the only person there, which meant he could not help us attach the trailer, which I was a little worried about doing it myself to the 20' UHaul. But it all worked out fine. He may need help in the future for UHaul customers.Kim C.
Vehicle check in issues with uhaul.com Your app couldn't get a gps location from Chrome browser on my Samsung Galaxy Note8. It DID work with the phone's built in browser. Took me some time troubleshooting to figure that out. Write more code, support chrome on android please!Christopher W.
Terrible experience. Truck had terrible issues. Took me two days to get what could have been done in one due to truck issues.Peter M.
I reached out about the unsafe conditions that I rented this vehicle under. There were 2 men sleeping in the vehicle upon pickup, and the vehicle was filthy. I submitted a complaint but never heard back, and on top of that was charged more than double my quote today. I need to speak with someone about how horrid my experience was, and I need a refund.Courtney H.
The cab of the truck smelled of cigarettes'Stacey R.
Nothing! Seriously, this location kicks ass, the gentleman there is so friendly and helpful. Its by far the best Uhaul experience i have had and i've been to at least 4-5 locations in the past month. Thank youMark E.
Clean windows inside. Wipe down dash and doorsBarb G.
Super convenient location with great service. I will be using this location in the future.Alicia G.
The owner of the store was rude.Taylor V.
Very friendly and helpful. Equipment was clean but old, handles rusted, etc. But not the problem of the location.Celeste T.
Excellent customer service!Jared J.
It's a gas station didn't speak good EnglishKenneth B.
The employee wouldn't open the door and told us to just throw the keys to him...CHRISTOPHER W.
Excellent and friendly service!Josh P.
the guy working acted as if i was inconvenient being there. did not want to help me hook up my trailer.Lauren J.
We were disappointed in U-Haul because after confirming our reservation 4 days in-advance, we were then contacted via text less than 24 hours before we were scheduled to pick up the truck informing us that there was â€œtrouble completing the reservation.â€ After waiting on hold and being transferred from one person to the next so that someone could figure out why I was calling the number the text told me to call, I was given no other option but to accept a smaller truck at a location 25 minutes away from where we were moving from. I don't understand the purpose of making a reservation if not for assurance that it will be fulfilled as stated in the numerous email confirmations I received between making the reservation and being called to tell me it was no longer valid. On top of this unprofessional inconvenience, I was called in the middle of the afternoon on the day we had the truck (while busy moving, as you can imagine) so that someone could discuss our drop-off location. I expected this representative to tell me there had been some change with that as well, but instead they were just confirming the location we already had in written, text, and verbal form. I did not think that call was necessary at all and it felt excessive. Perhaps the people making those phone calls could be utilized to drive the trucks to the locations where people have reserved pick-up? Then when we went to drop our truck off, the website was unable to detect our location regardless of our repeated attempts and after confirming location was set to ON on both of our phones. I am still waiting to hear back about whether or not we were charged the â€œconvenience feeâ€ for having someone else check it in the next morning since our automated version was ineffective. Next time I might just rent from Enterprise. They can be more expensive, but at least they are straightforward and reliable.Fred R.