HORRIBLE customer service! A sign they have promotes that if you don't have a smart phone to take photos the representative will do it for you. Well my elderly father doesn't own a smart phone. So what does the representative do? Kicks him out of the place and refuses to help him. What a disgrace! Don't rent from this U-haul!!!MICHAEL C.
Trailer Rental & Towing in Wheat Ridge, CO at I 70 & Harlan Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wheat Ridge, CO 80033
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 5h pm
- Inspection gratuite du remorquage
One-Way and In-Town Local Rentals in Wheat Ridge, CO 80033
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The pick up location was fine. Uhaul was disgraceful. I made a reservation for a 15ft truck and had it taken away the day before I moved 1,000 miles. Uhaul lied to me about their inventory and then magically found a 10ft truck for me, which did not fit all my belongings. They also would not provide a trailer. Very poor customer service and business model. I do not recommend Uhaul.Jennifer K.
Just dropped off.ANNA B.
This is a better uhal place and the manager is so awesomeALONZO S.
I paid for furniture pads and they were not in the truck.Gregory J.
no commentsMARK A.
Fast and easy thank youTHREESA R.
The clerk was not helpful, did not explain anything, did not print a rental agreement, did not inspect the vehicle, and did not wear a mask (COVID)Angela B.
the pads we requested were not available the clerk was unhelpful and did not print an invoice or rental agreement the clerk did not inspect the vehicle the clerk did not wear a maskAngela B.
Very nice and communicativeKatherine S.
Was perfectPaul L.
The trailer was old and worn but it got me from Colorado to Oregon safely. The customer service was great though!CHARLOTTE T.
Mobile check in didn't work. I've never had a good experience with uhaul and am going to start using Horn Depot and other options. If I am double charged because of the mobile errors, I will be asking for a full refund because of how much uhaul has wasted my time. And tell your reps to stop calling and saying we need equipment back sooner. I reserved it. Where's my $50 for trying to break my reservation when your online system already wasted 30 minutes at pickup?NICHOLAS S.
Recommend to everyone!!!!!JIFIER M.
The front left tire had low air (21 PSI) as soon as we left the parking area (light came on). We filled it up, but it was a bit of an inconvenience. The staff member we picked the car up from was really nice though!Laura F.
Very easy transaction!Joseph M.
The local level is great but your 20 minute wait time for the 1800 number is horrible.Lonnie K.
To start off. The pickup location was terrible the trailer was parked in a hole and a giant nuisance to get out. Other trailers and some random car were blocking it in. There was a trailer dolly there, but it was broken. So I had to move 2 trailers myself just to drag the one I was renting out of a hole not the way to start a moving trip. I opened it to do a pre-trip inspection. To my surprise there wasn't a functioning meth lab inside. The 5x8 trailer we rented had wiring issues. These issues led to having electrical issues with my truck. Issues that required $800+ in parts, 2 hotel stays, and enough stress to take 10 years if my life. When I reached out to U-Haul about the issues. They basically told me to fuck myself. I spent 4 hours on hold for this. Zero effort on their part to make things right. I had to drive from Denver, CO to Northern Minnesota with no trailer lights and was unable to shut my truck off. Resulting in a bunch of unnecessary fuel costs. At the end of the trip my one day turned into three and cost me over a $1,000.00. Hands down the worst experience I've had with any company. My truck is still in need of work for it to function properly again. If U-Haul valued their customers at all they would make this right.Masen J.
Awesome and fast service. Went above and beyond, will rent from again.TYLER H.
Top notch customer service, very friendly, and always have trucks available.ESAIAHS L.
DONT GO HERE! WILL TELL YOU THE WRONG PRICE THEN TELL YOU TO GET BENT...Michael A.
The young man that helped me was so kind and helpful.KRISTINA F.
the service person was very very nice and helpful and the pickup was easy. so the service at Harlan Ave is A+. the truck however was a disaster. - filthy ! we sprint 20 min cleaning the inside and covered seats with plastic - once we started driving the OIL light, LOW TIRE pressure light and WASHER FLUID light came on - the right side mirror was shattered and we had no visibility to change lanes or turns U-haul - you should be embarrassed and dissatisfied with this experience.jill N.
They closed 2 hours early the next day had to go and unhook the trailer myself they was going to have me hook it up myself when I picked it up Never have I had to do this with all the time I have rented from U-Haul Will not go back to this locationleslie S.
This site took care of me but it took time to do it. They did not have the right trailer, the right electric connector and there were cars blocking the entrance. As I said, they took care of all the problems but it took longer than necessary.Robert B.