The manager ( Bob) that helped us out went over and beyond to meet our needs
JONATHAN N
Action Event & Rent
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wilmington, DE 19801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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U-Haul app worked poorly. This location is impossible to see from the road. They finally took the rental in after many days of waiting for a response. Very poor.
RONALD RWe reserved it for 0830. We arrived at 0820. There was no one around and no answer to the door. I finally found someone in the rear of the building who gave me a number to call. The person did not arrive until 0850. He was cordial and helpful- but late.
Christopher KI had a really bad experience with this rental. The equipment (dolly and moving mats) were not in the truck, which made the move much more difficult. The car sounded like it had no oil. I drove 180 miles and spent over $80 in gas ($3.50 per gallon), meaning it was getting less than 8mpg. To top it all off, I was still charged for the missing equipment, and then $120 dollars because the equipment wasn’t returned with the truck (obviously not possible if I didn’t receive it in the first place). Now I’m actively disputing these charges and still waiting to be refunded.
Jonathan LCheck-in experience was absolutely awful. Return time was based on reservation time and not Uhaul's approval time. This wasted 30 mins of my personal time and also shortened the reservation. I will use a different provider next time.
JOHN B