Trailer Rental & Towing in Woodstock, GA at East Cherokee Storage
(Concessionnaire U-Haul dans le voisinage)

306 évaluations

125 Highland Village Dr   Woodstock, GA 30188

(770) 250-0025

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 9h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(770) 250-0025

125 Highland Village Dr
Woodstock, GA 30188

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 9h am à 3h pm
  • Dim : fermé
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Woodstock, GA 30188

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Évaluations des clients

Average Customer Rating

306 évaluations

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Évaluation :
5

Amount of gas stated in tank at time of pick up was more than what was in the tank.Resulted in a 10 dollar additional charge. This is the only issue that I had

Bradford E. 
Rating:
4.0

Helpful and nice.

ROBERT M. 
Rating:
5.0

Cherokee has been awesome for storage also

RICKY M. 
Rating:
5.0

It would be great if the trailer had a trailer Jack to raise and lower the trailer when hooking up to my truck. That trailer ain't the lightest thing to hook up by yourself. Just a thought.

Richard C. 
Rating:
5.0

Very friendly and cheerful. Easy drop off experience.

Keith H. 
Rating:
5.0

Offer more trucks at this location.

Glen C. 
Rating:
3.0

Uhaul customer service line had numerous problems booking and maintaining my rental. Their external messaging system failed numerous times when booking: the text message and email promised to. me arrived hours after the reservation was made, making it very difficult to coordinate location. When I arrived at the location, the type of vehicle I had on reserve was not present. Due to this, I discovered that my initial reservation was canceled at the original location and booked elsewhere without notification. Thankfully, the worker at the store location was able to change my reservation to a vehicle they had on site. During the rental period, which was initially placed for four (4) hours, it became apparent that I would need to extend my rental time by an additional 36 hours. The price I was quoted for this extension over the phone was $44.00 in addition to what I had already paid. When the bill came due after returning the vehicle on time, the rental period was revealed to be $79.00 per day and extended to two (2) days instead of 36 hours. Now, I would imagine it would have been prorated since they were able to process my initial booking for four (4) hours. Instead I paid, in total, for 52 hours of use at a higher rate than was quoted to me over the phone when I called for the extension. This entire experience was exhausting and disappointing. When returning the vehicle, there was a check-box available entitled "I do not agree or understand these charges," which I checked with a note that I would like to be contacted immediately. They promised a response within 48 hours of receipt. It has now been 72+ hours and I have not received a call from a Uhaul representative to discuss these charges. Due to this experience, I am disinclined to use Uhaul for my future moves. To the customer service specialist reading this review, please reach out immediately to assist with a resolution.

ZACHARY S. 
Rating:
5.0

Keep Kelly happy so she want leave your business !!

john C. 
Rating:
5.0

The lady at this location was so extremely helpful. I ended up booking storage here because it is ultimately closest to my house. Unfortunately it is not a uhaul storage facility, despite being a truck rental and return location. So I missed out on my one month free. But it is a super nice facility with reasonable rates. I tried to return my truck using the app/phone check in but was unable to figure out how to adjust my return venue, since I returned it to a different location than what I had originally planned. Luckily, the lady had explained to me that I could drop it there when I finished unloading and what I needed to do on order to drop it off.

Tracy F. 
Rating:
5.0

Have vehicle cleaned.

Luis D. 
Rating:
3.0

Customer service was very good. Vehicle had dirty seats and cabin.

Luis D. 
Rating:
2.0

I was told I could rent the truck for another day for $40 after calling to try an apply a late fee & I said okay. Then I received an email Saying I was being charged an additional $162 for extra miles when y'all told me I could rent it???

Andaiyi G. 
Rating:
5.0

Kelly was very pleasant and proficient...great customer service.

Carl P. 
Rating:
3.0

Both the women employees were very friendly and tried to be helpful. I wish I had been with made aware that the truck was not cleaned before me, because I was concerned that I would get charged bring it back in that condition. They put my mind at ease once I returned it thankfully, because there was just no time to clean it before my rental. everything else went smoothly... it's always a nice surprise to find out you owe a lot less - because there was a small mixup on whether I was returning the truck to the original location or not - so that made me happier! This was my first experience with Uhaul. So I learned I should always take a picture of the inside and outside. I would recommend them to anyone, especially if trying to save money. Much cheaper for a move that is more than a few miles distance. I used Home Depot in past for a short move within a few miles, because their charge is $19.99 an hour for flatbed truck! (Weather permitting:)

Melanie B. 
Rating:
5.0

Excellent service. Truck was clean and ran great. Sommer was extremely helpful and friendly. Thanks

Brian C. 
Rating:
5.0

great service

Chris A. 
Rating:
5.0

Really customer service was great

HELEN M. 
Rating:
5.0

Nothing really. Very friendly and helpful staff at this location!

WILLIAM D. 
Rating:
1.0

The truck was filthy and there was equipment in the truck

Kurtis Y. 
Rating:
5.0

Great staff! Trucks are always in great condition. We are a return customer.

Bob B. 
Rating:
5.0

I VERY MUCH appreciated their flexibility in renting me the van. I HAVE been looking for a vehicle and this was a REAL LIFESAVER and their cheerful attitude in allowing me to extend my time of rental has been REAL CUSTOMER SERVICE~THE OLD FASHIONED SERVICE that is sooo refreshing!

KIM H. 
Rating:
5.0

Great experience this time. Good price. What I was quoted was what I paid. Friendly, efficient. Thank you

james M. 
Rating:
5.0

Customer service was fast

kYLE C. 
Rating:
3.0

My complaint is with the online ordering experience. I needed to make 1 trip but ended up making 2 trips with the UHaul plus 4 others in SUV / truck. 15' is listed as being capable of moving a 2 to 3 bedroom house. My house I needed to move was only a 2 bedroom and the truck was way too small! I would've been happy to get a 20' or 26' in order to make the move in only 1 trip. East Cherokee Storage was excellent, but Uhaul needs to update truck descriptions.

Justin B. 
Rating:
5.0

Friendly, helpful, easy to find.

Clayton F. 
No reviews have been submitted for this location.

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