Young lady had great customer service and it's very rare seeing a woman hook up a trailer to a truck but she did a great job!
Edward M.Moving Truck Rental in Albany, GA at U-Haul of Albany
820 W Oglethorpe Blvd
Albany,
GA
31701
(@ Slappey Blvd)
(@ Slappey Blvd)
Services dans cet établissement :
Pour nous contacter
820 W Oglethorpe BlvdAlbany, GA 31701
(@ Slappey Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Albany, GA 31701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
i think that it was a little expensive given time and distance driven_ but otherwise good.
TERRI C.- Rating:
- 4.0
Nothing great customer service
STARTRANCE C.- Rating:
- 5.0
Great employees. Rachel was very helpful.
HANNAH O.- Rating:
- 1.0
Be more up front with your pricing. I feel scammed out of 300 dollars for a 19.99 truck
Vontressa J.- Rating:
- 5.0
Awesome customer service
AARON A.- Rating:
- 3.0
tell the sales people to have the correct dimensions for the inside of the truck. the dimension inside overall length was the overhead compartment, not the floor. We had to build a cradle to carry the long stuff in top of the truck. Lost time and $100.00 building the frame, no longer trucks were available.Craig
NICKOLAS A.- Rating:
- 3.0
Wrong designation to return equipment given. (Phenix City, Ala.) Never allow inoperable hand dollies to leave business. Dolly was useless. Upon completing my designation on time, I was informed that I could not leave the rental due to computer malfunctioning. Later the following morning I was informed the U-Haul employee was incorrect. Due to her error, I missed 1day of work and $10.00 mileage charge.
WILLIE H.- Rating:
- 1.0
Blood was on the key and door. Tried to call into customer service to file a complaint but was placed on hold for an hour with no answer. I will be contacting my lawyer because this was unsanitary and my health was put at risk. UNPROFESSIONAL
Tangelneka W.- Rating:
- 5.0
I report that it was stolen From me and nothing was done about it I even contact you'll two weeks before the truck was returned and I'm still left with a outstanding bill
kelcey R.- Rating:
- 5.0
Awesome guys
willie H.- Rating:
- 3.0
We appreciated your posted directions for loading a Queen sized mattress and box. HOWEVER, our cargo van was not wide enough to accommodate the pieces as described. The wheel wells were not far enough apart. This affected the rest of the load which we had carefully planned . . . we had measured each piece and referred to your interior measurements for placement of each. Mis-information meant: we had to make two round trips which added to our mileage and the time it took to move the items. TO IMPROVE: please be accurate in your posted information. IT MATTERS. thank you.
Laura D.- Rating:
- 5.0
Rachel as very friendly and polite.
David C.- Rating:
- 5.0
Your people who worked our rental were the best in the business. The most polite people I have ever dealt with. Will definitely use again
Charles E.- Rating:
- 5.0
Nothing
LUTHER H.- Rating:
- 1.0
The associate Rogar, attempted to cheat me out of my money. I'd already asked for and paid for an appliance dolly. After the transaction, he stated that there was a dolly already in the 15" truck in a blatant attempt to scheme me out of extra money. I reiterated that I requested an appliance dolly. He reluctantly went to the back to provide one. His attitude towards me as a customer was extremely poor and something should definitely be done about this. I'm certain this isn't the first complaint on him and it won't be the last if he continues to treat paying customers this way. AND once I turned the truck back into this location after hours, the website wasn't able to find my location to utilize the online mobile return feature. Which caused me to have a $20 so called convenience fee added onto my bill. Highway robbery. This location is trash at best. Use at your own risk and watch out for Rogar. He will cheat you.
DEDRA M.- Rating:
- 4.0
My experience was on target. I have no complaints. Thanks for the professionalism.
GERALDINE W.- Rating:
- 5.0
Good fast service and the truck performed well
jeff C.- Rating:
- 1.0
I've used this location twice. Both times I had issues with GM opening the doors late, up to 10 mins. Yesterday, the building was locked up as though it was closed when I attempted to return my rental, around 3p. When an employee showed up, we were informed the GM disappeared. After getting a number from him to file a complaint, I was informed by the Customer Service rep that the GM had “just quitâ€. Regarding the vehicle I was provided, by that same GM, it was not cleaned prior to being assigned to me. There were mud spots on the mirrors and the ash tray was full of old cigarette butts and ashes. Due to the yesterday's circumstances around the GM's departure, I am having trouble obtaining a receipt. My rental was for business purposes so I need of a receipt ASAP.
Brandon D.- Rating:
- 3.0
The customer service agent was not well-versed on the return policy of the vehicle as a result I was charge for an extra day I would suggest just a little more proper training and education
TIFFANY B.- Rating:
- 5.0
Na
LOISTEIN C.- Rating:
- 1.0
If a customer didn't get a dolly it should be removed automatically and a customer shouldn't still be charged
Justine W.- Rating:
- 1.0
Crooks! Firstly I get there it took forever to get my car granted the gentleman was by himself. The truck is in terrible need of maintenance get in and check engine light was on. Truck swaying while driving. Then when I bring it back it took forever for someone to come out and take the vehicle back and the guy had the nerve to have an attitude with me. Very dissatisfied with this experience.
Jemard P.- Rating:
- 5.0
The website states that this location opens for business at 5 a.m. However, the hours posted on the front door has it opening for business at 7 a.m., which is what time the manager opened. With regards to opening, customers may get confused or frustrated with the discrepancy with the hours.
Darrick L.- Rating:
- 5.0
Mr. Trice was excellent
Vincent C.