We didn't understand we had to do everything on line. I prefer to talk to real people and the lady at gas station was very helpful but they only had 15 ft trucks or larger available, needed smaller truck. Once we got truck paid for and got keys, truck was dead. Had to go down the street to another location at a car sales place. The guy there was very helpful and called around but still no smaller truck. So we rented the 15 feet. Truck was clean and easy to drive. Got everything moved and returned truck. Thanks for asking about our experience. Having real people rather than just computer sales sealed the deal. Otherwise we would have moved on to something else
Karen C.
Murphy Wholesale LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Albertville, AL 35950
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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You should have the equipment available when a customer reserves it. Do not charge people for equipment they are unable to receive.
Savanna H.The gas price added in was ridiculous
Madisen H.The treatment was very excellent thank you so much and God bless you
Maria C.Truck had hard and loud vibration between 35-60 mph and the air would cut in and out which was pretty brutal on a 90 degree day and the middle seat belt did not have a buckle and the airbag light was on
AJ W.