I booked a 10 foot truck (which was adequate for my needs), and was given a 15 foot truck because there were no 10 foot trucks available? The person at the counter that I spoke with was limited in English, which made communication difficult. Also, the contract form I was given showed the truck had 3/4 tank of gas, when in reality it was around 1/2 tank. Overall, it worked out, but the experience was not overly positive.
STEPHEN L
Skymart Express Aldergrove
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Aldergrove, BC V4W3P6
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- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Had to hunt around to find out where to park the van. The only clue was a small drop box for keys. Use 171 St and then go down a back lane. There are several parking areas. Had to walk around the block as there was no indication which back door was for the U Haul office.
Robert LAll depends where customer needs truck, closest to loading, etc
Marc ZI reserved a truck one week in advance of my move out date. I was told one day before the pickup date that my truck was unavailable and had to drive and wait around 4 hours for an alternate truck that was smaller. I will be looking for an alternative next time and would not trust or recommend U-Haul in the future.
Chris BI would suggest to re locate the key box to a more secure location such as a mail box/ slot in a building.
wim s