I have a pending charge from the drop off location for $44 without clarification or reason for the charge.
Eoin C
Nu Trendz Events LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ashburn, VA 20147
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Guy tried to overcharge me hoping I wouldn’t notice. Picking up keys was a pain in the ass, truck smelled bad.
Andrew BWe ended up paying for nearly an entire tank of gas upon pick up and then being charged $30 for fuel when we returned the truck. I would consider this stealing. It was not a seamless check in process. The man who checked us in over the phone was surprised when the lock box he had us open didn’t have keys in it. He then lead us to a pair of keys that weren’t right — he had the size of our rental incorrect. Once we got the correct keys, knowing we had to fill up the tank and then “leave the tank at the level we found it” was massively disappointing.
Megan GWill try not to use again.
Marian AWe couldn’t get ahold of the store manager through the phone number written on the door because no one was there and the U-HAUL app was giving us problems. We called the number that was posted on the door and didn’t get any answer. The person finally texted back and was confusing in how to help us. Thankfully this person did provide a phone number eventually for us to call U-Haul and fix the problem. Overall the experience turned out okay, but it was stressful and frustrating because we needed the truck and couldn’t get ahold of the representative who was supposed to help us very quickly.
KYLER C