I was erroneously charged a significant amount for gas. I will dispute the charges with my credit card company if it is not refunded.
THOMAS F.Moving Truck Rental in Auburn, AL at U-Haul Moving & Storage of Auburn
1301 Opelika Rd
Auburn,
AL
36830
Services dans cet établissement :
Pour nous contacter
1301 Opelika RdAuburn, AL 36830
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Auburn, AL 36830
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 1.0
They charged me a $50 cleaning fee for no reason
Erick K.- Rating:
- 3.0
We put gas in the UHaul truck and they also charged us 49.00 extra!
Glenn B.- Rating:
- 3.0
Card issues with corporate accounts persist. When renting multiple trucks with multiple drivers it is always a 2 hour plus process just to pick up one truck. Let alone 4. This is no fault of the location but rather the processes and procedures of corporate. Hold times are always in excess of an hour and that is time you simply don't have when renting the trucks for a business.
EVAN H.- Rating:
- 3.0
I don't appreciate leaving the store only to be called an hour later telling me that they did not charge me for the equipment correctly and I had to pay more. If I wasn't moving and stressed about other things I would not have been so kind about it.
DYLAN B.- Rating:
- 5.0
Great job
David H.- Rating:
- 5.0
I normally don't leave reviews, but after my experience I had to. We had been driving for more than 10 straight hours towing a heavy load from Central Florida to Auburn, Alabama, unloaded everything into storage, cleaned out the trailer, and were trying to drop it off. It was well past midnight, almost 1:00 AM by that time, and we were having some difficulty getting the trailer off of our hitch. Out of the blue a gentlemen named Hunter pulled into the parking lot. Even though he was obviously doing something else and I had no expectation of help at such a late hour he stopped what he was doing, came over, and was able to instantly release the trailer from the hitch. He also said he would handle the check in and we didn't have to worry about it. After all the work and driving we had done in the preceding 36 hours we were exhausted and Hunter ensured that we were done in 30 seconds. I don't know what other kinds of employees you have, but that man just ensured that UHaul and this Auburn location will always get my business first from now on.
Thomas D.- Rating:
- 5.0
It was great.
GERALD W.- Rating:
- 5.0
Over the last few months we have had several occasions where we have rented trailers from this facility and each time Hunter King has helped us and gone out of his way to make sure we were comfortable with the process.
GINGER D.- Rating:
- 5.0
The GM Meg and her staff are amazing. They are kind and personable, and really care about the customers that come in the store.
AMBER G.- Rating:
- 5.0
Very quick and easy
Tim W.- Rating:
- 5.0
Love the quick and hassle free drop-off/check-in process. No thoughts on how to improve the drop-off process.
ROBERT R.- Rating:
- 5.0
Display cost of fuel if the customer chooses to let U-Haul fill the tank up at the end of the trip.
Brittany E.- Rating:
- 5.0
Excellent customer service!!!
BETTY D.- Rating:
- 2.0
For the second time in three recent trips, I was overcharged. This time it was $68. I have filed a dispute and hope to have it resolved. Otherwise, there are no issues with this location.
David C.- Rating:
- 2.0
Make sure that the tires are inspected. The driver's side front tire had a nail in it when we picked it up and our travel was delayed waiting for roadside assistance. Then while on our trip we had to air up the driver's side rear tire. So appropriate mechanical inspection needs to be performed more frequently.
Pennie G.- Rating:
- 3.0
Lot crowded. The sales associate knowledgeable and friendly.
BARRY L.- Rating:
- 5.0
Everything went great
Rian H.- Rating:
- 5.0
Our Uhaul representative was awesome and a real pleasure to work with. She was extremely nice and patient and help make our experience top notch. Kudos for a job well done!!
CALVIN R.- Rating:
- 5.0
2nd time renting a trailer for a few days and the rental was perfect.
Alan W.- Rating:
- 5.0
Patricia on the phone was excellent help and Meghan at the counter and return was fabulous. Both ladies made the experience quick, easy and painless. Both were absolutely lovely.
Renee J.- Rating:
- 4.0
No issues
David C.- Rating:
- 3.0
Answer the phone
CONNIE M.- Rating:
- 5.0
All staff so nice & helpful
MARGARET K.- Rating:
- 4.0
The drop off instruction were to sit in the vehicle and wait for assistance. After 12 minutes I just went inside. 2 minute process. Perhaps the signage needs updating with electronic messaging. If there is only one person working they can't be in two places. If the sign was electronic the employee can ask the drop off customers to go inside rather than waiting on someone who isn't coming.
MICHELLE P.