Glass Was In The Uhaul When We Picked It Up.. The Lady At This Location Was Rude... She Said The Window Had Been Busted Out And She Said They Came And Cleaned It Out Which They Didn'tEbony S.
Moving Truck Rental in Aurora, CO at Central Park Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Aurora, CO 80010
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam : 9h am à 2h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Aurora, CO 80010
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
So much needs to improve but the service is unacceptable and rudeTeresa Ahmiya J.
Keep Andrea employed to attend to future customers. She was very professional and helpful and I appreciate the pleasant service.NORA L.
I like it just the way it's is. Easy check in and out. Fast and friendlyJennifer M.
I was advised that my van would be at a Denver location, then the night before it was updated to Aurora. When I was creating a reservation it said guarantee it would be at the location I booked it or I get $50 back. I called customer service and was denied the $50 with no reasonable explanation - the rep was also rude. I also spent 40 min messing around with my phone setting and on call with another rep to pick up my vehicle, because the already changed location didn't open till 9. So I lost an hour or my moving time. Resolution - I would like to at a minimum get $50 credited back to my car following the promise of guarantee and the inconvenience it createdMichael T.
Was hard to figure out where to park as office was not openSusie A.
Clean the windshield and the floors of the truckJasmine J.
There was an item left in the back of the vehicle left from the previous renter. Provide an option for purchasing/renting locks that fit the door of the truck.Tyler H.
After hours of work and usually after a long drive and you guys are afraid of a little extra work sanitizing so we can use the bathroom.Anna W.
Truck was dirty, both the cab and back. Also the mobile pick up process was really poorly planned out and required a lot of waiting while just sitting beside the truck, when there was so much that could have been done on my computer the day before.Bobby T.
The process was supposed to be a self pickup but my license and headshot still needed to her verified by a person. Just have the location verify the info. It took too long to get approved. Everything was on my phone when you had a kiosk available.Jonathan D.
Customer service was absolutely terrible, rude and she even had her rentals completely wrong telling us that we were double booked and the truck we rented left, when in fact it was right there. Paid for a dolly, no dolly in the truck. Horrible.Michael D.
I was charged an additional days rental because the truck was returned 42 minutes late. The woman at the facility Was rude as spoke to me as if I was a child she did not particularly like. I return the truck clean and undamaged, and still this insane woman charged me for an additional day for 42 minutes. The person why had the rental after me was not scheduled to be there yet and was not there. Overreaction appears to be the rule of the day a this place.Madison S.
First all the verification to take the truck did not wok the first 4 or 5 times tried then after 30 mins of that and calling CS and finally getting the key the truck battery was completely dead, again another 30 min wait we decide to jump the truck with our personal car. It was a horrible experience trying to get everything straight.Misti H.
There was an AM/PM mixup in my reservation and I could not get the UHAUL website to allow me to access my account. The woman at this location helped me out and really rescued me. I am so grateful.STEPHEN M.
This was such a pain. I had to take multiple photos, upload them multiple times, and it took forever to get the vehicle.Susan W.
Their systems were down so we were almost a half hour late to being on the road, which was frustrating. The staff was nice though.Cristina N.
Don't sign up for electronic check out. lots of issues getting my trucked checked out and in. worse experience i have every had with uhaul.brian C.
Initially, I was told that the pick-up location had to install the trailer when picking up, which makes sense for safety reasons. However, they said they were not corporate and couldn't help me install the trailer. Eventually, one of the women did come and help me get the trailer hooked up so it worked out. However, I would suggest that accurate information is relayed to the customer from the start.Casey Q.
The App is not user friendly. There are several steps that can be done before arriving to the location. It took like 20 min to get approved by the system after I got there, to ended up walking into a store to request the car keys.Yupanqui C.
After being denied a request to refund the $30 fuel service charge by the regional manager, I spoke with uhaul corporate and they made things right to retain my business as a loyal customer. My company spends hundreds per year with uhaul and I was prepared to move our business to Penske but a friendly representative at the general customer service line did the right thing. Thank you!Benjamin P.
My experience was so poor that I would like to request a refund. The truck bed was not only full of ice but also full of broken glass. Extremely dangerous and the staff did not care at all about it. I have photos to provide and would like to receive a refund due to such bad experience with this Uhaul location. Please and thank you for the support.Christopher M.
Nothing, the lady who helped us was great!Michael S.
My answer to the previous question (would you recommend this location to a friend) is really MAYBE. It took me quite a bit longer than it should have to obtain my rental. While the woman assisting me was very nice, she didn't seem to really know what she was doing. Since I had booked the rental online, I expected the interaction to take all of 5 minutes... it took at least 20.Derrick W.
Very friendly and polite. I was very happyScott K.