I was advised that my van would be at a Denver location, then the night before it was updated to Aurora. When I was creating a reservation it said guarantee it would be at the location I booked it or I get $50 back. I called customer service and was denied the $50 with no reasonable explanation - the rep was also rude. I also spent 40 min messing around with my phone setting and on call with another rep to pick up my vehicle, because the already changed location didn't open till 9. So I lost an hour or my moving time. Resolution - I would like to at a minimum get $50 credited back to my car following the promise of guarantee and the inconvenience it created
Location de camion de déménagement à Aurora, CO chez Central Park Self Storage
Déménagement en provenance/direction de Aurora, CO 80010? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Central Park Self Storage. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Central Park Self Storage
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Aurora, CO.
Location de fourgonnettes et de camionnettes à Aurora, CO
Les fourgonnettes et camionnettes de location U-Haul de Aurora, CO sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Aurora, CO 80010. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Was hard to figure out where to park as office was not open
Clean the windshield and the floors of the truck
There was an item left in the back of the vehicle left from the previous renter. Provide an option for purchasing/renting locks that fit the door of the truck.
After hours of work and usually after a long drive and you guys are afraid of a little extra work sanitizing so we can use the bathroom.
Truck was dirty, both the cab and back. Also the mobile pick up process was really poorly planned out and required a lot of waiting while just sitting beside the truck, when there was so much that could have been done on my computer the day before.
The process was supposed to be a self pickup but my license and headshot still needed to her verified by a person. Just have the location verify the info. It took too long to get approved. Everything was on my phone when you had a kiosk available.
Customer service was absolutely terrible, rude and she even had her rentals completely wrong telling us that we were double booked and the truck we rented left, when in fact it was right there. Paid for a dolly, no dolly in the truck. Horrible.
I was charged an additional days rental because the truck was returned 42 minutes late. The woman at the facility Was rude as spoke to me as if I was a child she did not particularly like. I return the truck clean and undamaged, and still this insane woman charged me for an additional day for 42 minutes. The person why had the rental after me was not scheduled to be there yet and was not there. Overreaction appears to be the rule of the day a this place.
First all the verification to take the truck did not wok the first 4 or 5 times tried then after 30 mins of that and calling CS and finally getting the key the truck battery was completely dead, again another 30 min wait we decide to jump the truck with our personal car. It was a horrible experience trying to get everything straight.
There was an AM/PM mixup in my reservation and I could not get the UHAUL website to allow me to access my account. The woman at this location helped me out and really rescued me. I am so grateful.
This was such a pain. I had to take multiple photos, upload them multiple times, and it took forever to get the vehicle.
Their systems were down so we were almost a half hour late to being on the road, which was frustrating. The staff was nice though.
Don't sign up for electronic check out. lots of issues getting my trucked checked out and in. worse experience i have every had with uhaul.
Initially, I was told that the pick-up location had to install the trailer when picking up, which makes sense for safety reasons. However, they said they were not corporate and couldn't help me install the trailer. Eventually, one of the women did come and help me get the trailer hooked up so it worked out. However, I would suggest that accurate information is relayed to the customer from the start.
The App is not user friendly. There are several steps that can be done before arriving to the location. It took like 20 min to get approved by the system after I got there, to ended up walking into a store to request the car keys.
After being denied a request to refund the $30 fuel service charge by the regional manager, I spoke with uhaul corporate and they made things right to retain my business as a loyal customer. My company spends hundreds per year with uhaul and I was prepared to move our business to Penske but a friendly representative at the general customer service line did the right thing. Thank you!
My experience was so poor that I would like to request a refund. The truck bed was not only full of ice but also full of broken glass. Extremely dangerous and the staff did not care at all about it. I have photos to provide and would like to receive a refund due to such bad experience with this Uhaul location. Please and thank you for the support.
Nothing, the lady who helped us was great!
My answer to the previous question (would you recommend this location to a friend) is really MAYBE. It took me quite a bit longer than it should have to obtain my rental. While the woman assisting me was very nice, she didn't seem to really know what she was doing. Since I had booked the rental online, I expected the interaction to take all of 5 minutes... it took at least 20.
Very friendly and polite. I was very happy
I strongly feel if you are renting to someone that is coming in from out of state. Your facility should have someone to calll and check on appointments for rentals to double check the time and make sure they can get in and out without call a customer service agent or another store.. the app you have is not a good way to do business when people are in a hurry.. I had to call another store to ask for help with the payment method.. thank God he gave me his cell number to call if I needed assistance... Robert Strada turned a complete disaster into a peaceful and stressless day for me... He need a raise and needs to train employees how to go that extra mile.. I saw him treat 2 other customers like I would want my employees to do for my company.. This guy rocks he needs to be recognized for his hard work!! Thanks
Very friendly and helpful agent. The whole process went very smoothly.
Great customer service. I was nervous moving but they made me feel really secure and were super helpful.
The location was fine; the U-Haul app is the piece that is problematic. What would have taken 5 minutes with a staffed location took three times as long. The only thing that redeemed this experience was the work of Jeremy and Mia to make sure I had a truck and I could pick it up on my schedule.