The bar code for the drop box is very difficult to discover and not clearly indicated
Adam M.Moving Truck Rental in Ballwin, MO at U-Haul Moving & Storage at Big Bend Road
650 Big Bend Rd
Ballwin,
MO
63021
(Sulpher Springs Rd)
(Sulpher Springs Rd)
Services dans cet établissement :
Pour nous contacter
650 Big Bend RdBallwin, MO 63021
(Sulpher Springs Rd)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Ballwin, MO 63021
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Jeannine went above and beyond in providing excellent customer service. I purposely drove further to this location because it is cleaner and more inviting than the one closest to where I live. She made the experience so worth the extra distance. Her help in finding the auto transport made my day as that crew took care of loading the car and hooking it up to the truck.
Tamie P.- Rating:
- 5.0
This is my second time having to use Uhaul and this Ballwin place is great to work with. People are really what makes the place work with the equipment!!
Scott A.- Rating:
- 5.0
Keep up the good work I will be back.
james R.- Rating:
- 5.0
lower the rental prices would be nice.
Richard I.- Rating:
- 5.0
Truck smelled like cigarettes. Website wouldn't work when o tries to return truck
Jonathan S.- Rating:
- 5.0
Jared was very helpful with the whole return process and with getting a storage unit.
Dane R.- Rating:
- 5.0
Nothing. Staff was super friendly and efficient.
Brian B.- Rating:
- 5.0
The staff were very professional, helpful and pleasant. The van and dolly were in great shape and very clean. Thank you.
Tonia A.- Rating:
- 5.0
Mine experience was great. I've nothing to add.
Kelly M.- Rating:
- 5.0
The particular truck did not drive well. Rough ride, poor steering.
MICHAEL J.- Rating:
- 5.0
all was good
Michael B.- Rating:
- 5.0
The lady here was really nice about everything and super helpful
Michael M.- Rating:
- 5.0
I wanted to pick a truck up that was closer to our house but had to go to thid store. We put half the miles on the vehicle just driving it from the store to our house and then back to the store to return it
KIMBERLY H.- Rating:
- 5.0
I have used this location several times to rent a pick-up truck. Both times I received excellent service. The customer service reps have been pleasant. The equipment was clean and well maintained. The pricing was fair. I will definitely be using this facility again.
john C.- Rating:
- 5.0
Find the intermittent short in the right turn signal circuit
Luke G.- Rating:
- 5.0
The rental van was clean and well maintained. Staff was friendly and helpful.
Ronald S.- Rating:
- 1.0
Over charged me and sent a recipient to my email after I dropped the uhaul off I also waiting in the parking spot for 20 minutes when trying to drop off (signed said to wait in vehicle and someone would come out) no one ever did so after 20 minutes I went inside because we were in a hurry! was told they'd send me a recipient no sorry for the inconvenience nothing .... I also was never asked to sign anything ... not sure how this store runs things but doesn't seem right to me I've been in the customer service industry for over 12 years and I would NEVER act this way Very disappointed
Lindsey M.- Rating:
- 5.0
Everything was quick, convenient, and a fair price. I also have a storage unit at this location.
Randall S.- Rating:
- 1.0
The customer service lady was rude wouldn't look at me when I asked her questions. Racist and rude
Donnella W.- Rating:
- 5.0
Everything went well!
Louis R.- Rating:
- 5.0
Great customer service
dennis T.- Rating:
- 5.0
1. I reserved a 17' truck for a 7:00PM pick-up from the Ballwin, MO location and received a confirmation email. When I went to that location to pick-up the truck I was told it wasn't in their store system, the truck was reserved, and waiting, at the 650 Big Bend Road location, 6 or 7 miles further away from my home. I was told this happened earlier as well to a previous customer. 2. Prior to returning the truck I put $9.00 in gas in it for the 37 miles driven even though the fuel gauge was still on full. 3. When I dropped off the truck a lady who was there when I picked-up the truck told me I was done as soon as I gave her the key. I asked if she was going to check the mileage so I can be charged the correct amount and was told there would be no charge due to the mix up with rental location. I told her I filled the tank and she said that was sweet, but a person named Jerry, or something, said there would not be a charge for the rental. I thanked her and left. 4. The next day I received an email from Jared Langford saying my credit card was charged $103.84 for the rental. 5. So, twice in one 'transaction' I was 'misinformed' by UHaul about my rental. Not too happy.
Jess T.- Rating:
- 5.0
Outstanding service. The general manager was fantastic and very personable.
Joseph D.- Rating:
- 5.0
Outstanding and personable service!
Joseph D.