Unorganized and unprofessional. I had to wait for someone to let me in for 45 minutes. And I needed to return the truck back by 6 pm...but unfortunately I couldn't return it on time due to this situation. I was charged a second day. Then, I was suppose to receive a free month, but to my knowledge now. I wasn't given that. And they charged me for January. And my account was charged today for a $160. I weren't supposed to pay until March 3rd. I will never use uhaul again once I finish my use of tge locker at the end of April. I will not ever recommend anyone to this location or uhaul PERIOD!!
Ericka H.
Hanover Street Carroll Motor Fuels
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Baltimore, MD 21230
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Very helpful.
Phine U.Workers were unfriendly and charged me an extra day even if I just used the van for 3 hours
Uziel J.Tried to give me 3 different dollies when I stated I only wanted one. Gave me way more blankets than I wanted so I paid for items I didn't need. Also charged me for 2 Dollie's when I only received one. Had to rectify this with customer services after returning truck because drop off location stated I would be charged to replace the missing Dolly I never rented.
Stewart H.Gave Me A Truck On E Said I Had To Put My Own Gas In It Put a 100 hold on my debit card refused to use my credit card instead
Cacharel M.