Did not have truck available at the time had to wait 30 minutes for them to find one at a second location.. Was sent to second location where had to wait over an hour for rep to arrive. Was charged 3 times because of mix up of trucks and being assigned wrong truck at second location.
Jay C
Tender Kare Transportation
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Baton Rouge, LA 70815
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
When a customer has a scheduled pick—up time someone should be there . We were supposed to get truck at 9:30,but after several phone calls ,and almost an hour later from the first call did anyone show up. Also we ordered moving blankets, but didn’t get one.
Mark GHave someone there at the scheduled pick up time. We waited an hour for someone to call back to give us instructions over the phone to get the key from the lock box after telling us someone was enroute to meet us there, completely unprofessional and they also changed our original site of pickup.
Timmy FThe off-site representative didn't show up until over an hour past my reservation time. I had to call to find out about the delay and the rep had me on hold for 20 minutes or more.
Angela LLet customers know ahead of time that it is a remote location. Also, that you have to wait until a representative arrives instead of telling you that in advance which push me back in my reason for the rental
Latasha R