The drop off location on the paperwork was different than the real drop off location. Not a big deal, but it would have been nice to know this in advance. Fortunately, there was someone at the original drop off location who gave us directions to actual location.
JEFFREY W
Golden Eagle Transportation South
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bemidji, MN 56601
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The worker need prove his communicate, and to be on the location on time
Daniel RHad trouble with picking up truck on-line but fault was entirely mine. Once I successfully picked up truck everything else was a breeze
Andrea CTruck was not available at the location it was supposed to be, was called by the manager to drive to another location across town almost an hour after our initial reservation, was late for work due to this. Terrible experience. Manager wouldn’t answer the phone calls and nobody was available at either location to help. Terrible, terrible experience
Tristan HThey were not there, they had a phone number on the door. I called, left messages, no one ever called back. I called customer service, the helped me return my equipment via the web. It was a Saturday and their hours were 10-2. I got a call from Uhaul on Monday asking why I hadn't returned my equipment. I explained the situation and they said they would handle it, I got an invoice via email a few minutes later. I would not use this location.
Daniel J