I wish they would tell you about the extra charges when you pre-book online. It's always more expensive than the pre-book price. Like they have an $20 after hours drop off fee. Nobody told me about that. Otherwise the experience was great. The employees were nice and the truck was in good condition.
Jennie B
New Boulder Gas
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Boulder, CO 80301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The online pickup and drop off process is terrible. It took me 90 minutes to check out the truck. Online support was not helpful, they sent me to phone support, and after a 20 minute wait they walked me through the online process. Secondly, all of the personal information that is requested during the pickup process should be collected during the online reservation process. Thirdly, the drop off process doesn't provide instructions on where to park the truck or what to do with the keys. I will never rent from an unstaffed location again.
Brian BChrome mobile pick up does not work.
WILLIAM COnly issue was someone else dropping of their truck and blocking the left entrance. Glad there is a second way to enter behind the building.
Velrey LWe had inadvertenly chosen mobile check in instead of counter check in, and being older adults less savvy in tech/mobile apps, we were pleasantly greeted by staff at location who walked us through the process and helped us get our reservation in order. Thanks so much for the help on 1/14/25 and return on 1/17/25!
VIRGINIA S