Cleaning the cab and cargo hold before the new rental, would be nice
Mike S
Rock Island Express
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Boyd, TX 76023
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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WARREN LYou cannot check in at the location. You have to use the app. Knowing that, I could have saved some time by checking in online. It’s quite a process if there’s no one there. Truck was clean and ready to go.
Laura CI chose to pick up from the office hoping it would be less annoying than a mobile pickup. I also chose an appliance dolly. I found out upon arriving that there is no office. In fact there is nobody that does anything with uhaul on site at all. You have to call a dude and basically do a mobile pickup but with more steps, including bringing the phone on speaker to the gas stations cashier to find the key. If he's not available when you call you just sit around and wait. Also found out upon pickup, they don't have dollies at all. Luckily we had a backup or we would have had to stop everything and hunt down a dolly last minute. The truck was also dirty. Nothing terrible, but since there's no employees there's nobody to sweep the trucks out.
Sara TUHAUL APP/MOBILE PICKUP is HORRIBLE. I had a chance to select counter pickup but the location staff isn't trained for that. Doing the mobile app requires me to basically check myself in and out yet I don't get a discount for UHUAL not having to own a facility, provide staff with wages and healthcare.. You eliminated jobs, padded your bottom line and it only improved the outcome for UHAUL, not the consumer, not America.
Matthew M