The virtual experience is not fluid. Glitched during check in, and repetitive data entry made the whole thing cumbersome. Had to wait for an in person resource (who was great) because your system and workflow clearly hasn't been tested well. The ergonomics are also concerning. You should still provide a better format to interact virtually if that's the direction.
Jorge G
Midgard Self Storage SR70
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Bradenton, FL 34202
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisSpencer was fantastic. Very friendly, professional and super helpful.
Karen FI think there should be someone there in person to help customers, rather than only offering help through a video call. I was there, and I didn’t know where to get the key or where to put the key to start the car. It would be much better if someone could be there to help set everything up and show customers how to get and use the car.
Nadia MVery friendly and efficient, would definitely use them over and over!
heather cAll good. Except…….. Have someone in the office during working hours. The virtual screen interface is a bust!
MARK V