Good customer service. Quick paperwork and turnaround. 5 star.JOHN D.
Moving Truck Rental in Broken Arrow, OK at Total Stop Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Broken Arrow, OK 74012
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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The gentleman who helped me with my rental was knowledgeable, friendly and courteous. His customer service was exceptional.Scott W.
Not a lot of traffic and easily accessible.PATRICK T.
Charged me a extra 260 dollars the next day without my knowledgeDESTRY S.
Bob is heat to work with - like a dear fried from the moment we met! He set up my rental for me in Arizona and then took the trailer back when we returned to OklahomaSTEPHEN M.
All is good. Bob is very courteous and helpful.BILLY A.
This was the worst experience ever! The guy was totally unprofessional and delayed departure for over 30 mins because he couldn't work his system. He then made derogatory jokes about me being a female driver in front of other customers. I am pretty upsetSarah B.
Awesome service and great attitudeDAVID F.
Awesome serviceDAVID F.
The location was closed during posted business hours with a hand written sign on the front door stating the owner would return at 4:15 pm. I sat waiting in my vehicle until 5:00 pm when the owner actually returned (45 minutes late). Very Unprofessional.MARK L.
Why do I have to have an email address to rent a trailer, and on top of all that jackass that rented me the trailer was arrogant when I told him I didn't want to give it an emailDOUGLAS M.
While everyone was very nice, I rented (and reserved a week in advance) a 10 foot truck as that is all I needed. As I was walking away with the key at pick up, I mentioned something about my truck not having a ramp. It was at this time the uhaul man told me that I had gotten a 15 foot truck instead but I only had to pay for a 10ft. I did not want a 15 foot, in fact we paid much more for gasoline prices over our 1600 mile Journey with 2 days of fierce headwinds because of the larger truck. I wish I had gotten what I reserved.Mary S.
I feel like I should have been charged half the price!!!!!!!!REBECCA L.
Two months we attempted to drop off a trailer at 3:30pm on a Saturday, but a sign said "back at 4:30". Yestetday, almost same thing, same time frame. Unacceptable to want to drop off a trailer,mid-afternoon and have to return.Earl H.
Very nice and friendly.David C.
Agent was nice, helpful and professionalKIMBERLY M.
The store is shambles and not very customer facing. However, the staff was helpful, the trucks were in great condition and clean.John F.
The gentleman at the desk was extremely helpful, kind and made the whole process very easy. He definitely deserves a raise!KEVIN O.
The store was filthy, disorganized, no climate control. It still had junk laying around from when it was a gas station/convenience store. The the person running the place had body odor so serious that a 6 foot COVID-19 distancing still wasn't enough.Richard S.
Smaller location than Muskogee yard but very friendly.Jon H.
Keep up the good workJames M.
The man working that day was very helpful and cooperative.Mary K.
Was told business location was open until 7, but when I tried to call this location at 4:45 that same day there was no answer and no way to leave a message. I needed to extend my contract another day and had to email UHaul.com to get that done. When I returned the truck, no one was there in the middle of the afternoon and there was a sign on the door â€œbe back in an hourâ€. Don't know when they left. Not a very professional business operation. Business was run out of a run down junkie old gas station. Would not recommend using this location.Janet Z.
The miles on the truck were not correct. I have pictures proving that my contract and the truck did not match. I also have pictures of the gas gauge, that was also wrong. I paid for 20 miles and drove 17. The man didn't walk us out to the truck to check anything. I was then charge additional money for miles and gas, my husband spoke to him the next day, and he didn't fight too much about our statement and is supposedly issuing a credit of 31.00, but the amount is still wrong. I have used Uhaul multiple times and feel that I should not have to double and triple check your company so many times to be charged correctly. Moving is stressful enough. I feel at this point I should receive a credit for the entire amount of the rental. I am not at all happy about this and am giving you the opportunity to correct it. Leslie SaffellLeslie S.