- nobody was there. - no phone number to contact. - I picked up the equipment as per the contract then got a phone call during the day informing me that they thought it had been stolen...there was no indication that I was supposed to phone someone and no phone number provided. - the trailer was extremely heavy to lift for one person. This should have been mentioned and a jack should be set on the trailer so it can be lifted as needed. I asked to rent from MIEDEMA's, where service is good with people on site. This other location on highway 10 is terrible...only bad experience with them. Overall a bad experience, even so I managed to get my work done.
Bernard B
Pearl Packing Supplies
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Caledon, ON L7K1W8
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe location was difficult to find. They need signage at the road as the vehicles are tucked behind the house.
Paul AMake a big sign of U-HAUL so everyone can see
Noh aNo staff on site at time of pickup. Location was an abandoned house that had no signage to indicate that it was a uhaul location until you drive into the strange parking lot behind the house and see the U-Haul vehicles. Knocked on door of house and no one answered. Super strange - you guys should really check who you give these location contracts to.
Luke RI rented a trailer from your location, but the rental process took unusually long—about 20 minutes for the paperwork. Shortly after driving off, I noticed smoke coming from one of the wheels. I returned the trailer within 500 meters of pickup, only to find that the brake on that wheel was completely seized. I returned the trailer within 3–4 minutes. The employee at the location spoke with a representative over the phone and confirmed the malfunction, and I also submitted photos documenting the issue during the check-in process. Despite this, I was still charged for the rental. As this was a clear equipment failure and not my fault, I am requesting a full refund immediately.
KOSTIANTYN S