Horrible communication, didn't have the best attitude and just overall effort/level of care was poor. Yard/business was filthy and looked like a storm scattered all kinds of random stuff (engines,parts,tools, batteries, etc) I reckon it makes sense as he (owner) did tell me is he makes practically nothing ($ wise) from the U-Haul segment of the business, so maybe that's why things happened the way they did. Nothing personal against the man himself, maybe he was just having a bad day, but I've rented trailers a few times and this time it just didn't feel like there was much care, courtesy or professionalism at all. I will rent privately from friends or from companies like Sunbelt or United Rentals/comparable equivalents moving. And I'm glad I didn't choose a “storage partner of u-Haul†like website offered especially after this. And honestly, this is probably the first time in my life I'm leaving a negative review. I've been in sales/service at the highest levels you can in pro sports and Fortune 500, and hospitality/bar as well. I always try to empathize and remain positive, reasonable and open-minded. And I'm sorry this time I just couldn't hold it in or stomach this experience.
Chance T.
A One Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Campobello, SC 29322
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The dealer staff was very knowledgeable. They were very helpful and even repaired a brake light on my towing vehicle at no cost. Excellent service and info provided!
CARMEL A.Everything went great... We had to keep it an extra night with no problem at all!!
Ricky J.Always easy to do business with!
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