Drop off instructions need to be given to the customer prior to return. The drop off location was nothing except helpful but the online checkin was a mess due to not knowing UHaul needed about 6 different pictures taken before we dropped the keys in the boxLORETTA T.
Moving Truck Rental in Cape Girardeau, MO at Furniture Medic
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cape Girardeau, MO 63703
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 5h pm
- Ven : 8h am à 4h pm
- Sam - dim : fermé
One-Way and In-Town Local Rentals in Cape Girardeau, MO 63703
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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very nice people. much better than that nasty lady at the main hub on kingshighway. this is where ill rent from in the futureMICHAEL V.
Crystal was excellent to work with, and I appreciate her kindness and excellent customer service.Tim C.
The truck I reserved wasn't able to be rented because of crack in windshield and air bag problem, so was given next bigger truck and asked to get it back in less than 2 hours. My bill that I signed was for $73.80 and in several hours had a new bill in my email for $96.16. When called went round and round to no resolve with employee and she was to call me back and never did! Feel I was totally ripped off!!marilee D.
Need to simplify the web site Needs a total overhaulAMBER A.
There's no improvements needed! Staff was wonderful! Friendly and very knowledgeableLeon M.
The staff was friendly and great to work with. This was my second time renting at this location and I will continue to rent from them in the future.Michael L.
Debbie rocked!DASHA U.
I called U-Haul to rent a trailer and they sent me to a "U-Haul dealer" to pick up the trailer. Computer would't work open the U-Haul software. Credit card pay device didn't work at all. Trailer was connected to another vehicle when I arrived for pick up. Employee was not able to disconnect the trailer and asked me to lift it. This does not happen at a genuine uhaul store. Similar situation when I returned the trailer. I was asked to lift the trailer off the hitch. Not professionally operated like a genuine U-Haul store. I will refuse to deal with that company in the future and will likely not use U-Haul again bexause of this experience.Scott K.
Horrible service. Aggressive. Demanding. Unknowledgeable attendant.Lindsey P.
Poor internet service which made it difficult to log inAnita S.
I rented a appliance dolly and had to go to 3 places to get it. Then it was removed from my contract and had to have it put on the contract. The Uhaul center on Kingshighway then gave it to me for free because of all the mistakes at the pickup location.Teena H.
There was only one lady working and they have several businesses. She was left alone to hook trailer up. She could not lift the trailer to hook it up. I had shoulder problems and was not much help. Was there an hour and finally 2 men happened to show up and helpedStephanie W.
The individual that helped me was great and very helpful for making sure I got what I needed in supplies. The truck was much bigger than I needed but worked.debbi C.
Very home town and personal attention.CAROLINE K.
The truck and transport trailer were old. The auto transport trailer tied down strap on the left side wasn't long enough to strap the left tire to the trailer. Very over priced for both. After paying over the phone with a credit card we had to give a person to call and verify who we were. The trailer wasn't hooked up to the truck. This location is on a very busy street and you have to pull out into the street to get out. They have no where to park equipment where it is safe to get the truck and trailer out safe. I wouldn't recommend this company to anyone. Very bad experience all around with the company and uhaul. The milage was wrote down wrong on the paper didn't notice it until after we left the small moving company business. The truck ran terrible. To go approximately 230 miles it took a tank of gas which was way to much gas fir the size of truck and the distance.Linda T.
Did not want to help me with my problemjames O.
The place was a little rough, but the people were nice. Also, when we called we expected to rent from the actual uHaul location. This was not what we expected.jessie A.
Door has never seen lube. Parking was the worst. Took over an hour even with quick check in.Curtis B.
Overall I had a good maintenance truck. Had no problems at all with the truck. Thanks U- Haulharvey T.
The lady at the front counter had problems getting into the computer and getting me out of there. It took over an hour just to be able to leave. When returning the trailer last evening my phone couldn't take the picture requested through your website and upload it. I had it returned last evening and today it appears there is another day charged.David M.
I am a over the road truck driver and I made arrangements two weeks earlier than my pick up date for the enclosed trailer on S. Kingshighway, Cape Girardeau, Mo. I usually do not get home until 5:30 PM on Fridays. Since I was picking your trailer up on Friday the U-Haul dealer assured me they would be open until 8:00 PM. I received a call on the road the Thursday the day before pick up that I would have to pick the trailer up by 4 PM I called my wife and she called the U-Haul dealer and ask them again if I had until 8:00PM to pick up the trailer and they said YES. On Friday, I get a call that I have only to 4:00PM to pick the trailer at a completely different location in Cape Girardeau, Mo. I called the dealer and they waited on me to arrive after their 5:00 PM closing hour.After I pulled the trailer home I discovered that none of the left side lights worked on the trailer. Called the U-Haul store on Kingshighway to see if they could fix the lights before 8:00 PM They would not return two calls I made to them and would not solve my light problems. Finally called customer Service number by 7:00 PM. The person she was suppose to send to fix the lights never showed. Called her the second time and the service person she was trying to reach would not answer their phone. By 9:00 PM the customer service woman had to call a service person 80 miles away. The man called us directly and arrived at 10:10 PM to fix a damaged wire on the trailer. Needless to say I did not get much sleep since I had to leave with the truck and trailer at 3:00 AM the next morning. I give you and F on sending out defective equipment. The customer service agent did the best she could do under the circumstances.thomas B.
One computer which was very slow and not working for one worker and multiple customers, we were sent back and forth between two uhaul locations seven times in the same town because one office couldn't do everything. A complete mess and a lot more stress added to the move. Terrible experience. Never want to go through that again.kimble C.
Lower your ridiculous prices.John L.
Sales person took a phone call while I was standing waiting to get the paperwork for my rental. She stayed on the phone for at least 15 minutes!!! Customer in front of you with money vs. someone who MIGHT someday use your business! VERY POOR CUSTOMER SERVICE!! Plus, I requested to pick up the trailer at the Kingshighway location, it was changed to this location, which was MUCH LESS convenient for us. The Kingshighway location had 3 of this size trailers sitting in their parking lot! AGAIN, very poor customer service!!!! Best part of this experience was the drop off!Ruth T.