Great customer service!
Larry G.- Californie CA
- Capistrano Beach
- 92624
Moving Truck Rental in Capistrano Beach, CA at Local Jan & Vac Supply
(Concessionnaire U-Haul dans le voisinage)
34295 Doheny Park Rd
Capistrano Beach,
CA
92624
(At PCH and I-5)
(At PCH and I-5)
Services dans cet établissement :
Pour nous contacter
34295 Doheny Park RdCapistrano Beach, CA 92624
(At PCH and I-5)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 8h30 am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Capistrano Beach, CA 92624
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Your electronic return system on Sundays sucks. its not user friendly and a waste of time. in my opinion it set up just to take advantage of people that dont know how to use it and offensive to take an additional $20.00 from a customer. Bad Business! I will rent from somewhere else in the future just because of that!
MICHAEL W.- Rating:
- 5.0
Service was great. No problems which is rare these days. Thanks
MARK S.- Rating:
- 5.0
Very helpful , flexible if possible with scheduling rental, friendly .
lorinda M.- Rating:
- 2.0
I picked up the car transport, my vehicle did not fit. I brought it back within 30 minutes. Zero refund. Zero. Not an offer, nothing. Not half. Nothing. Zero stars.
GARRETT E.- Rating:
- 5.0
The store is great and the people are great but you MUST ALLOW, check in to be done remotely... ie I should NOT have to be on site late at night doing this. Hope you did not charge me the $20
ALEJANDRO P.- Rating:
- 3.0
I currently have two charges on my card of which only one is applicable. How should I contact about the second charge?
RUSSELL S.- Rating:
- 5.0
Always a pleasure to rent at this location!
Barbie H.- Rating:
- 5.0
Thank you for the excellent service!
danielle R.- Rating:
- 5.0
Really great of them to call and ensure I knew where they were located.
Nigel J.- Rating:
- 5.0
Amazing staff. Good people period. You know where to go now. Thanks again j.
ROBERT C.- Rating:
- 2.0
I got charged 250 dollars for two days pick up rental
JOSE G.- Rating:
- 5.0
The drop off was a breeze. They took care of everything in a few minutes and we were on our way. Great job!! Ron
Ron L.- Rating:
- 5.0
Checked out in 3 minutes!
PAUL FRANCIS S.- Rating:
- 3.0
The mobile check in was a shit show. The system did not work well and we tried to switch to using an alternate method where the store operator checked me in. Apparently since I already opted for mobile it created more problems. The ordeal ended up making me late for my scheduled appointment despite being several minutes early for my scheduled truck pick up. Needlessly stressful experience all around.
DANIEL B.- Rating:
- 1.0
Not only was the truck filthy, they charged me for scratches that were already there. Then said “well, you had the option on the app to take pictures, did you take pictures?†There was no where to enter the pics. These people should not have the uhaul name, never experienced this before. I was moving a mattress, nothing that could possible scratch the truck. Bad business.
SHANE T.- Rating:
- 2.0
The gentleman that helped me was frustrated not necessarily at me but appeared to be very busy with no-one to help him. I apparently ordered a truck that did not have a ramp which I needed and he made me feel as I should know what trucks have ramps. This was my 1st time ordering a uhaul truck. Tried 1st to do it by phone but had to wait to long on the phone. Returning the truck was a disaster. when called the location to check hours they said they would be open. When we got there they were closed. When trying to check in through the app, couldn't get past the part where we were to show our location. Waited 35-40 minutes to be helped, only to be hung up on. Waited another 23-40 minutes had a lovely person help us. I believe her name was Emily from the corporate office that walked me through it. We did get stopped on the odometer reading as it wouldn't let me past that point so Emily took notes and closed my file. My overall rating of usual experience is a d-.
charles G.- Rating:
- 5.0
The app was good. If I'd known what was involved I would have started the process at home before I left to pick it up though.
Carla K.- Rating:
- 3.0
Overall this place was fine, people were decent but it wasn't overly friendly.
KIMBERLY B.- Rating:
- 1.0
Noticed a smell of dog crap AFTER visually inspecting and approving the condition of the van. I got charged a cleaning fee for the last guys dog. Extremely disappointed.
Gregory S.- Rating:
- 3.0
I was charged an overnight fee, but returned the vehicle on time. The app didn't let me know I had to take photos of the mileage first before I returned the keys. I feel like I should be refunded the overnight fee. Customer service is hard to get ahold of.
Jacob M.- Rating:
- 5.0
Great service, easy process, nice people
david F.- Rating:
- 5.0
The staff at this location was exceptional. So kind and helpful...five star service!
Jamia B.- Rating:
- 5.0
fast, great location, friendly
Bridget P.- Rating:
- 3.0
Provide correct equipment we reserved. I paid extra for a Applience dolly and got a utility dolly which is smaller
Dana B.