Worst experience, the man at the store wouldn't come out of store and help me and my handicap husband unload the trailer..it was awful...would'nt tell anyone to go to this place, dirty , never even came outside...Darlene B.
Moving Truck Rental in Carrollton, GA at Speedy Spot
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Carrollton, GA 30117
Services dans cet établissement :
- Lun - Jeu : 7h am à 9h pm
- Ven - sam : 7h am à 10h pm
- Dim : 9h30 am à 7h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Carrollton, GA 30117
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
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U-Haul customers have to wait on the gas station customers to finish. What should've taken 15 minutes took nearly an hour because I kept having to wait on gas station customers.DIXIE C.
Truck was broken and parked in mud so it was hard to even inspect without getting the key. Truck mirror literally came off, lasy that did the uhaul gave me a number that never got answered for 30 minutes. She calls another uhaul number with no luck. No help whatsoever. Had to pay for a second truck because mover cost was greater than truck cost. Now have two trucks to pay for and movers for an additional 2 hours because terrible service. Out 300 with no help from Uhaul, and a chat rep just disconnecting. Was told a Representative would reach out in 48 hours but have heard nothing. Worst service and next time just pay to get a truck from Home depot so they will atleast try to help youKevin K.
Heat didnt work, truck dirtyPamela L.
Please give better customer service. My main conplaint is not with this location it's with the company. U-Haul wait to call me to inform that the truck i reserved was not avaliable at my pick up time and i am all ready at the location to pick up the truck. They send me to another one and this lady has a bad attitude. I am very disappointed especially being that i chose them over another company that was said to be better than Uhaul by a friend. U-Haul failed me.Cathy D.
Hire competent people to book reservations & to work in UHaul locations.Judy C.
I showed up 30 min early and there was a customer there already having problems. I had my email with reservation number for 6 hours. The lady was foreugn and couldnt understand us telling us we didnt have reservation. They had already given someonevthe truck I needed. They finally was able to get meva truck but saidvi had to return at 2 instead of 4. It took me 1 1/2 hours to get my truck and only had itvfor 3 hours instead of 6. When I returned it there was a customer having the same problems we had. They wouldnt give me a receipt. Never again will rent a truck and will tell allvmy friends and family not to. WorstbexperienceMarilyn L.
The girl that did the rental was very friendly and courteous. The uhaul was great and got the job done. When returning the uhaul, a lady came out that was very hard to understand. She told me to fill up the gas tank. I explained the gas wasn't on full when I received it and only filled it up to where it was when I got it initially. So we go to handle the complete transaction and she tried overcharging me. I paid cash for the gas! I left a $100 deposit. The rental was for $19.95 a day plus $0.79 mile. She tried charging me close to $110! I said umm that's not right. $19.95 a day and $0.79 a mile and I went 82 miles only comes out to like $89 and some change. She said I went over the miles I started I was going to go and that's where the extra charges were. I said there's no way and no hoe. Look I called numerous times to return the truck the same night and no one answered the phone. She said what times. I said I started at 9pm and called all the way up to 930pm and no one answered which I thought was strange cause the website says you're open until 10pm. She said no ma'am we're open until 11pm. I said well I tried calling for a half hour and no one answered which caused me to put an additional 23 miles on the uhaul. Check your caller ID and gave her the number I called from. She said oh I see now, I don't know why she didn't answer. I still explained to her that there was no way my total could have been around $110. When I calculated the daily and mileage and tax and only came up with $95 and some cents. I explained I have no reason to lie to her about the gas (which I pumped and paid cash for), about calling and trying to return the same night. It was just craziness to me but we finally got it settled.Shannon D.
The agent that was at the location was difficult if not impossible tounderstand and she got the wrong number on the agreement.Phil T.
The location was good and the staff welcomingMalusi D.
Kinda creepy place. It was hard to find a good place to park that wasn't blocking all the other uhualsRenee V.
It was horrible I will never use uhaul again if I can help itJonathan M.
Was not a real problem, but we were unable to use the ramp. It was stuck.Cynthia L.
Very good rental experience. Store is somewhat sloppy, but U-Haul part is fine.Kevin B.
The store owner COULD NOT speak one word of English causing me to leave and only returning after one of your employees asked me to go back!Lee B.
Truck rigged so you cannot see mileage. Drug parafinalia on grounds. Could not get receipt. Had to go around counter and take pic of their computer. Over charged for amount of miles.Nancy M.
Rude and didn't have a good clJessica W.
I was scheduled to pick up at 8:00pm on Friday May 22. I could not get the truck because it had not been returned. I was told call later to see if it had been returned . I had to get it the next day. There were no hand trucks there was mud in the seats and one of the tail lights was out. This is the 2 nd truck I had rented in the past two months It was way to much money for what I got.mccullough D.
Oil life was at 0% and on second day it started shaking while sittkng still and check engine light came on. Maintenance needs to be kept up better on trucksAndrew B.
No help with the trailer during pickup. The inside and outside of the store is dirty. The lady during check in did not know how to do it properly and it took forever.Shane H.
The Employee was nice and polite and took care of me in decent timeLova Z.
Sketchy area, didn't feel safe.Elizabeth P.
U done great you'll treated us fair thank upGreg W.
The location needs to employ someone more fluent in english. This is only applicable to the person renting the truck to me. When I return the truck a very nice young lady who spoke good english helped me.Gerald M.
This location is a MESS!Rob D.