Customer should not have to drive the vehicle to another location because that location doesn't have enough space. Other then that it was good
ALFRED F
Janssen Property Management
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chatham, ON N7L1X6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
While I wasn’t happy that the rental location that I had chosen wasn’t going to be able to accommodate my needs of truck size, the staff at Janssen Property Management were friendly and accommodating. It meant that I had to travel out of my way to pick up a rental, which seemed ridiculous to me in that there are no less than 2 U-Haul rental locations right in my own home town and I had to drive to the next city to pick it up. . I feel that the extra travelling distance should have been reflected as a credit on my final billing, in that they weren’t willing to drive a truck to the location that I had originally booked with in my home town, and I had to not only drive my vehicle to/from the next city but also the big rental truck that I was paying per mile/kilometre for that extra distance as well. That might be nit-picking but if U-Haul prides themselves in being the helpful neighbourhood business, they need to put feet to their lip service. Regardless, Janssen’s staff we’re lovely! .
JANICE SGoogle maps says closing time is 4pm on Saturday. I arrived at 3:15 and the place was deserted. Had to call the other location which I knew closed at 3pm, so wasn’t hopeful, but fortunately someone picked up and gave key drop off instructions.
IAN TGreat customer service. Provided a cell # if we had any issues picking up the vehicle despite the location being closed at the time of pickup.
Grant LNothing. The entire experience was really excellent. I really enjoyed dealing with the staff. She really knows her job. She was very efficient and pleasant. Really super.
Steven D