Wait time was long. Understandable since it seemed like one of the staff members was new and getting up to speed
WILLIAMALLEN III K.Moving Truck Rental in Chicago, IL at U-Haul Moving & Storage of Brighton Park
3401 W 47th St
Chicago,
IL
60632
Services dans cet établissement :
Pour nous contacter
3401 W 47th StChicago, IL 60632
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Chicago, IL 60632
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 3.0
What does it matter what im pulling, it shouldnt matter what im using the equipment for. All that you should worry about is, bring it back, undamaged. If my truck falls apart its my fault
NICOLAS M.- Rating:
- 5.0
Whatever you guys Doing is Excellent Thankyou for your service
ANGEL T.- Rating:
- 1.0
This is the second time in a row that I Have rented a bad trailer where I was not Able to continue to do the job I was doing. I was very dissatisfied with the last two rental. I always rent from these two locations. It always been good But not lately. Thank u for ur concern.
WILBUR H.- Rating:
- 5.0
Priced right, Great equipment, great service, inn and out fast. I can't see anyway to improve on what you have already
WILLIAM C.- Rating:
- 5.0
Only comment... The bathrooms were nasty. But customer service was great. Alfonso the Mánager helped so much. He went out of his way to make sure everything was Great and set for us.
Lillian V.- Rating:
- 5.0
I really appreciate there service manager and workers are friendly respectable my self I am very happy so far so good thanks for everything for the up grade services I have to look deeper I never got chance to think about it. If I need to park my working truck inside the storage I meant to rent a room I will do it Can this be pocible? Thanks again god bless you all sinceramente Figueroa hardwood flooring
JORGE F.- Rating:
- 3.0
Should have been able to pickup closer to my home
Dennis M.- Rating:
- 3.0
The employees should be more knowledgeable in regards to they process. They took to long and didn't know how to apply certain things.
Eric I.- Rating:
- 5.0
No improvements Needed, just keep doing what you're doing!!!!
WILLIAM H.- Rating:
- 5.0
I Had A Awesome Experience With The People That Works There They Gave Me The Truck That I Reserved With A Few Minutes and Same Good Service When I Returned The Truck Thank You Andrea Garcia And Monica Villa...
JULIO S.- Rating:
- 3.0
Everything was fine but I was called twice during the course of the rental 1st time to see if I was planning to keep it for the full 5 days I rented it and the 2nd on the day it was to be returned to see if I was going to return it. If I rent a vehicle for 5 days that means I will be using it for 5 days or else I would've rented it for less time. Also, I signed the rental agreement so I know when I need to return the vehicle. The calls were annoying and completely unnecessary they added to stress and slowed me down having to answer the calls.
Christopher A.- Rating:
- 5.0
Excellent price and a great service. Thanks for being nice with costumers.
JUAN R.- Rating:
- 3.0
the truck was damaged ,over all bad trip!
WILLIAM C.- Rating:
- 2.0
I left a couch in the van and never got it back. I got charged a day extra for less than one hour overtime. I got a penalty and $20.00 for the staff member entering ion my inform in the system. I got hosed on this rental and the service was stupid and bad
BRIAN K.- Rating:
- 5.0
No nonsense transaction. Staff was courteous and professional. Trailer was in great condition. U-Haul is always the way to go.
Darrell P.- Rating:
- 3.0
The truck that I received had a problem accelerating. Also, it made a weird grinding noise in the rear of the vehicle while driving.
Shawn E.- Rating:
- 4.0
The online process when you pickup/drop off is horrible but I was able to go inside.
SABRINA L.- Rating:
- 1.0
The representative Marisol Garcia was very rude. It was 15 minutes til closing and she did not want to take a return truck back. After telling her that other agents have taken returns at that time she started my return process. But she had a nasty attitude, she decided to take forever. After asking multiple times how much longer( because this was my 3rd car rental this year from here and knew the process), with an attitude she said I'll take as long as I want. This rep needs to be fired because her customer service skills are horrible.
CESAR A.- Rating:
- 5.0
Monica was amazing. She was very professional also did a incredible job explaining and answering my questions! Shout out to Monica
JOSE C.- Rating:
- 1.0
Terrible overall experience
Anthony S.- Rating:
- 2.0
Sliding in sneaky fees that I have to pay. Very shady business practices. Would not do business again
DANIEL E.- Rating:
- 1.0
Charged for 2 days when rental was less than 24 hours. Ridiculous. Will never again rent with U-Haul.
VICTORIA Z.- Rating:
- 2.0
We had a very intense snowstorm in Chicago the night before my return date. I was unable to return the trailer until my vehicle was able to make it out of the snow and safely drive in the streets. The entire city was practically on hold for 2-3 days due to reduced staffing in our Streets and Sanitation Department. However, I was charged for 3 days with no consideration for waiving any fees or having compassion towards the situation. Even in my attempt to drop off the trailer the night before my return date, and before the storm picked up very bad, I couldn't get into the lot because it was not salted or plowed. I had to return home. I explained my situation to the manager and staff to no avail. I'm very weary about u-haul right now. I've never had an experience this bad and I've been renting U-hauls for over 10 years.
Najee Zaid S.- Rating:
- 5.0
Good ppl here
CALVIN D.